Compliance Incidents Lead

Permanent opportunity
- Full-Time role available, Sydney based and 3 days in the office
- Assist to manage the compliance assessment and breach reporting process across Westpac

**How will I help?**

As the Compliance Incidents Lead, you will play a crucial role in ensuring our organisation adheres to regulatory requirements by performing detailed Compliance Assessments on incidents that may need to be reported to regulators such as ASIC, OAIC, BCCC, and APRA.

This role also involves acting as a matrix manager for a team of five Managers, guiding them in similar activities. You will work collaboratively and in support of the **Executive Manager**, Compliance Incidents within the Enterprise Compliance, Compliance Incidents team to:

- Lead five Managers including supporting their development
- Undertake compliance assessments and make breach determinations against a cross section of matters impacting a range of potentially reportable areas of obligation
- Supervise the completion of compliance assessments, including the timeliness and status of compliance assessments, investigation reports and breach reports
- Contribute to the triage process to ensure that compliance incidents are allocated and assessed by the relevant 1LOD or 2LOD teams across Westpac
- Assist in the provision of insights/themes/trends to the Divisional Compliance teams and relevant business units
- Escalate material matters/breaches to the CCO, Enterprise Compliance and Regulatory Disclosure Forum as required
- Assist the Executive Manager with team operational activities and coaching and mentoring of Managers as required

**What’s in it for me?**

As a Compliance Incident Lead at Westpac, you'll play a pivotal role in safeguarding the bank's integrity by performing thorough compliance assessments on potentially reportable incidents. You'll lead and develop a team, ensuring they excel in their roles. Your strategic insights will support the Executive Manager in crafting team strategy and operations, while your contributions to thematic insights will help the Group proactively handle compliance risks.

Additionally, you'll have the opportunity to share key insights with senior Divisional Compliance team members, influencing decisions at a portfolio level. This role offers a unique blend of leadership, strategic impact, and professional growth.

You’ll be set up for success in your transition to the role. With the majority of your colleagues based in Sydney, you’ll collaborate in person in our Kent Street office, with Wednesdays & Thursday’s ideal days to re-group and connect with your team and executive manager.

Additionally, whatever shape your family takes, we’ll continue to offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we’ll continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To excel in this role, you should have proven experience in the financial services industry. Additionally, you should have prior experience at a senior manager level in areas such as Compliance, Operational/Enterprise Risk, Assurance, or Legal. Strong leadership skills, critical thinking, and excellent communication abilities are important to navigate and mitigate risks while ensuring adherence to regulatory standards.
- A deep understanding of regulatory requirements, risk management practices, and the ability to lead and manage complex compliance incidents effectively
- Excellent analytic skills with the ability to identify underlying trends and themes
- Expertise in managing compliance risks in a large financial services business or digital business, along with knowledge of relevant underlying obligations
- Good judgment
- Prior experience leading a small team would be extremely advantageous
- Demonstrated experience in developing strong stakeholder relationships and the ability to work with collaborators in investigating compliance impacts and root causes
- Strong expertise in the use of Excel

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a