Housekeeping Supervisor

Posted: 19/12/2024

Closing Date: 19/01/2025

Salary: $28.87 - $36.09

Job Type: Permanent - Full Time

Location: Melbourne Metropolitan

Job Category: Housekeeping

**We are Veriu Group (pronounced 'Very You')**

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.

Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you - you’ve found us and we can’t wait to hear from you

**Welcome to Punthill Sunshine**

We’re a brand new hotel to our portfolio As a result, we’re looking for Local Hosts (Reception/GSA) to join the team and wider Veriu Group family.

Our new apartment hotel opened in September this year and is located adjacent to Sunshine Station, currently undergoing a major redevelopment as part of the Sunshine Precinct Masterplan. Upon completion, the Masterplan landmark project will transform the Station into a transport 'superhub' linking Melbourne Airport with both the CBD and regional Victoria.

Featuring 90-apartments, Punthill Sunshine is represented an attractive accommodation option for both business and leisure travellers, and it offers a mix of fully self-contained modern studio, one-bedroom and two-bedroom apartments together with a large conference space that can be turned into 2 spaces. The hotel's strategic location in Melbourne’s thriving western region makes it an ideal destination and what makes Punthill Sunshine an exciting addition to our growing network of 25 existing hotels

**Responsibilities**

First impressions are everything And as our Housekeeping Supervisor, you will have the opportunity to create lasting memories for every Guest, which is why we’re looking for individuals who are relationship-focused and take pride in their work. You'll:

- Lead by example in the high standard cleaning of guest rooms, common areas and facilities, teaching new starters your style and efficiency
- Supervise and provide guidance, direction, and training to the housekeeping team to ensure they meet standards and benchmarks
- Provide feedback on room conditions, particularly areas that require deep clean, repairs or replacement to maintain room standards
- Ensure our 'Veri-Best' housekeeping processes and policies are implemented within the team
- Build strong and authentic relationships with your teammates and our guests
- Ensure a clear line of communication between housekeeping, front office, sales and maintenance
- Provide support and assistance to the Hotel Manager and be the housekeeping expert

**Benefits**

You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:

- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding & ongoing support
- The chance to join our Fast-Track Hotel Management Development program
- Genuine flexibility and job security
- High performing culture that values relationships & individuality, where our leadership know you by name
- Generous referral bonuses when you refer your friends to work with us (up to $1000)
- Discounts on accommodation across our network
- Discounts on private health insurance
- Access to our Employee Assistance Program

**Desired Skills and Experience**:
**About You**

We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset.

The successful person must have:

- Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
- Demonstrated experience stepping up or supervising a team with kindness
- Demonstrated ability to problem solve and lead by example
- High standards of attention to detail and cleanliness
- Great verbal communication skills
- Previous experience w