Administration Officer

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to a supportive and inclusive team culture, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

Due to internal progression, we have a new opportunity for an enthusiastic and dynamic Administration Officer to join our team. Reporting to the Executive Assistant to the General Manager NSW Workers Compensation, you will provide local support to the branch across a range of administrative and reception duties, and have the opportunity to work with a variety of internal and external stakeholders.

Based in our CBD or Parramatta offices on a hybrid basis, this role is pivotal to contributing to Gallagher Bassett’s commitment to insured clients.

**Responsibilities**:

- Undertake general reception and administrative support duties for the branch;
- Represent GB as the front of house representative for visitors and deliveries, and ensuring compliance to security processes and procedures;
- Maintain office facilities, mail sorting, and stock orders, as well as acting as the liaison with facilities vendors regarding repairs etc;
- Assist in the organisation of branch events and celebrations, including communications and catering;
- Prepare presentations and slide packs for national Quarterly Connect meetings;
- Manage incoming correspondence from a range of channels and in various formats;
- Participate in key business projects and initiatives, as well as other general administrative support to teams.

Qualifications:

- Previous experience in an administration or reception role, and/or demonstrated experience in undertaking administrative duties in a fast-paced environment;
- Strong customer service skills with a friendly and helpful attitude;
- Exceptional time management and organisational skills;
- Highly developed communication skills, with the ability to engage at all levels of organisation and with a varied set of stakeholders;
- Enthusiastic, with a strong sense of team and collaboration.

Compensation and Benefits:
**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.