Assistant Manager, Lending Services

Build a rewarding career in an innovative and collaborative environment
We invest in your training & development
Rich Diversity & Inclusion agenda including female in management, ability, LGBTI or Indigenous

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

**Role Location**: Brisbane QLD

**Role Type**: Permanent, Full Time

Your role as an Associate, Lending Operations, you will be responsible for working closely with business stakeholders (Relationship Credit and Relationship Management teams) to deliver timely and optimised customer outcomes for lending facilities and collateral management. Delivery of outcomes includes facility set up, maintenance and ongoing management of lending facilities in core systems such as Loan IQ, Orion, Razor etc.

What will your day look like

As a Assistant Manager, Lending Services,, your accountabilities Include but are not limited to:
Building strong working relationships with business stakeholders to provide superior customer support.
Accurate and timely set up of lending facilities in core systems such as Orion and Loan IQ.
Accurate and timely collection of fee and interest income.
Accurate and timely completion other assigned tasks. Whether set up, fee collection or other assigned tasks, you are accountable to ensure workflow tools inclusive of OCP reflect accurately at all times.
Contributing to a collaborative team environment within Lending Client Services and the wider Institutional Operations Australia business.
Ensuring self-compliance with all Edge accreditation as well as compliance with documented processes, procedures and policies.
What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Detailed knowledge of banking systems such as CACHE, Orion, Loan IQ and Razor or a willingness to learn and a proven track record of being a fast learner.
Excellent attention to detail and ability to follow through all issues to completion.
Ability to work quickly and accurately under pressure.
Sound knowledge and ability to use Microsoft products such as Excel, Word and PowerPoint.
Strong numerical, analytical and problem solving skills.
High quality verbal and written communication skills.
Experience working within an operational environment.
So, why join us?

At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

As a Purpose-led bank we have committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and housing affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

Job Posting End Date

, 11.59pm, (Melbourne Australia)