Import Support Officer

5 days ago

Canberra, Australia Department of Agriculture, Fisheries and Forestry Full time

APS 4 - $72,002 - $78,386 per annum plus superannuation
- Biosecurity Animal Division
- Canberra, ACT

**Who we are**

**The Job**
The role involves the following responsibilities:

- Providing advice to importers, operational staff within the department, other stakeholders and government agencies on management of biosecurity risks.
- Supporting import permit, import condition and enquiry workflows by working in partnership with, and escalating matters to the import programs.
- Providing assistance and support to team leaders and supervisors in monitoring operations and service delivery.
- Optimising the Biosecurity Import Conditions database (BICON) functionality by championing its use, preparing changes to BICON, mentoring and training others in its use, responding to content or user enquires and referring system or content matters to the Service Desk or the BICON Content team respectively.

Please note that this recruitment process will be used to fill several ongoing vacancies. The merit pool established through this selection process, which is valid for a period of 18 months from the date the vacancy was advertised in the Public Service Gazette, may be used to fill future vacancies where the duties are of a similar nature.

**What we are looking for**
**Knowledge and experience**
Knowledge or previous experience in any of the following would be advantageous:

- Providing responsive customer services.
- Experience in fast-paced operational and regulatory environment.
- Experience assisting clients to understand complex policies and procedures.
- An understanding of the legal framework for importing goods to Australia and associated matters (such as the collection of fees-for-service).
- An understanding of Australia's biosecurity system and its importance.

  • Import Support Officer

    1 hour ago

    Canberra, Australia Department of Agriculture, Fisheries and Forestry Full time

    APS 4 - $74,882 - $81,521 per annum plus superannuation - Biosecurity Animal Division - Canberra, ACT **Who we are** **The Biosecurity Animal Division** works with Australian industries, governments, and the community to strengthen Australia’s animal disease prevention, preparedness, and response capabilities. The division works to maintain and enhance...

  • Import Air Sea Operations

    1 week ago

    Canberra, ACT, Australia Insync Personnel Full time

    Salary $75K + Super- Inner City - Modern & Sophisticated Office Space- Public Transport + Parking Available** Salary $75k + Super**- **Inner City - Modern & Sophisticated Office Space**:- **Public Transport + Parking available****YOUR NEXT EMPLOYER**Australian privately-owned Freight Forwarder & Customs Brokerage boasts 25+ years of triumph. They prioritise...

  • Operational Support Officer

    2 weeks ago

    Canberra, ACT, Australia Capital Capability Support Full time $60,000 - $80,000 per year

    Job Title: Operational Support Officer - Disability Support ServicesLocation: Canberra, Australian Capital Territory 2600, Australia / HybridRole Type: Full-time / Hybrid (both in-office and remote work)Experience Level: Entry level / Mid-level SeniorClosing Date: 8 September if not filled prior - Interviews will commence immediatelyBackgroundCapability...

  • Operational Support Officer

    2 weeks ago

    Canberra, ACT, Australia Capital Capability Support Full time $60,000 - $80,000 per year

    Job Title: Operational Support Officer - Family Support ServicesLocation: Canberra, Australian Capital Territory 2601, AustraliaRole Type: Full-TimeExperience Level: Entry-level / Mid-LevelClosing Date: 25/08/2025BackgroundCapability Support is a provider of services to people living in the community. Capability was founded on the premise that we can do...

  • Import Air Sea Operations

    1 week ago

    Canberra, Australia Insync Personnel Full time

    Salary $75K + Super - Inner City - Modern & Sophisticated Office Space - Public Transport + Parking Available! ** Salary $75k + Super** - **Inner City - Modern & Sophisticated Office Space**: - **Public Transport + Parking available** **YOUR NEXT EMPLOYER** Australian privately-owned Freight Forwarder & Customs Brokerage boasts 25+ years of triumph. They...

  • APS3 Legal Support Officer

    2 days ago

    Canberra, ACT, Australia Randstad - Business Support Full time $60,000 - $90,000 per year

    *About the role*In this role, the you are responsible for undertaking general administrative support services to meet the day-to-day needs of the legal practice groups. The Legal Support Officer will operate under general direction within a dynamic operating environment to provide a range of contemporary support services that are efficient and streamlined....

  • EL1 National Office Manager

    2 weeks ago

    Canberra, ACT, Australia Randstad - Business Support Full time $104,000 - $130,878 per year

    EL1 National Office Manager | Lead and Inspire a National TeamRandstad is seeking a highly skilled and motivated EL1 National Office Manager to join a key Australian Federal Government agency. In this pivotal and specialised role, you will be responsible for leading, managing, and developing the Office Manager cohort across each state and territory, with a...

  • Operations Support Officer

    6 days ago

    Canberra, Australia ACT Government Full time

    Do you thrive in a busy administrative environment providing support to equally supportive managers and team members? Canberra’s urban forest comprises a diverse combination of evergreen and deciduous trees that provides important ecological and amenity advantages for its inhabitants and wildlife. We take pride in maintaining our urban forest and you will...

  • Operations Support Officer

    5 days ago

    Canberra, ACT, Australia Act Government Full time

    Do you thrive in a busy administrative environment providing support to equally supportive managers and team members?Canberra's urban forest comprises a diverse combination of evergreen and deciduous trees that provides important ecological and amenity advantages for its inhabitants and wildlife. We take pride in maintaining our urban forest and you will...

  • Client Support Officer

    6 days ago

    Canberra, Australia Australian Government Full time

    Ongoing/Non-ongoing (12 month contract) - Full-time Canberra based role (APS Level 4) - Collaborative team and varied work The Client Support Officer provides important administrative support to AGS’s Client Services team. **About us** Australian Government Solicitor (AGS) is the Australian Government’s central legal practice and part of the...