
Customer Support Officer- Work From Home
11 hours ago
Company Description
As a Customer Support Officer, you will assist Telstra Business customers with their NBN and Mobile faults.
**What is in it for you?**
- Work from home after training
- Chose to work or 9 or 10 day fortnight
- Internal career progression
- 5 weeks of full paid training
- A supportive and vibrant culture
- Annual retention bonus
- Work from home equipment provided (excluding desk/chair)
**What will a normal day look like?**
You will answer inbound calls from Telstra Business customers and will build rapport and provide outstanding customer service solutions. You will also be required to:
- Navigate through multiple systems whilst maintaining customer engagement on the phone
- Answer incoming calls
- Confidently handle technology faults, complaints and trouble-shooting issues
**About you**
**Must be located within 1 Hour of the Perth CBD**
Be able to commit to 5 weeks training in office
This is a full time role with no flexibility. **Work 5 days between Monday - Sunday on a rotating roster between 6am - 9pm (7.6 hr shifts).**
Fixed NBN internet connection, and appropriate working station is mandatory to be eligible for this position.
In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.
Additional Information
**Want to know more? Check out our social media pages**:
- Instagram: tsa_group_
-
Customer Service Representative
2 weeks ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: **What is in it for you?** - Chose to work or 9 or 10 day...
-
Ndis Customer Service Officer
4 days ago
Perth, Australia Nexia Australia & New Zealand Full timeAvailable for immediate start - Comprehensive on the job training program - Work from home The key responsibilities of this role will include: - Provide and maintain high-quality Plan Management services and provide accurate advice to participants - Collaborate and share knowledge with other members of the team - Undertake customer and stakeholder liaison...
-
Customer Advisor
4 days ago
Perth, Australia Supercare Solutions Pty Ltd Full time**About Us** Join our dynamic team at SuperCare, an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives....
-
▷ [Urgent Search] Work from Home Opportunity!
2 weeks ago
Perth, Australia Jobsoid Inc. Full timeEmbrace Change, Empower Others, Earn from Anywhere! We're looking for Big Thinkers and Go-Getters! Requirements: - A visionary mindset with BIG goals and ambitions. - Interest and enthusiasm for the Personal Development and Leadership growth sector. - Dedication to personal and professional growth. Totally Portable - you can operate from anywhere. Work...
-
Work From Home Customer Service Representative
2 weeks ago
Perth, Australia USASJB Full timeEarn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time We are looking for people nationwide to participate in polls - Apply ASAP! We offer you the opportunity to earn extra income from home (teleworking) and decide your own participation schedule. In this job, you will perform various tasks such as...
-
Live Chat Specialist
7 days ago
Perth, Australia J.E. Gendron Auto Full time**What’s In It For You**: - The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! - Flexible self-scheduling - Access to ‘Hot Gigs’ postings exclusive to the Mod Network - Work from home - Competitive hourly rate - Discussed during your first interview - Paid orientation **What We Are Looking...
-
Claims Manager
4 days ago
Perth, Australia Supercare Solutions Pty Ltd Full time**ABOUT US** At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we are committed to empowering individuals to prioritise their health by facilitating the early release of Superannuation for essential medical treatments. We have been positively impacting the lives of thousands since we started...
-
Customer Support Officer
12 hours ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Officer
2 days ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Officer
11 hours ago
West Perth, Australia TSA Group Full timeCompany Description Is customer service and helping Aussie business’ is your forte? If your answer is yes, read below for your next step in your career! TSA Group has represented Telstra for over 20 years, and with the recent Covid-19 pandemic, we are bringing Telstra Business customer service roles back to Australia. Your role will start within our...