Head Concierge

24 hours ago

Sydney, Australia Compass Group Australia Full time

**Head Concierge**

**$80k plus superannuation per annum**
- **Step into a leadership role in a premium corporate environment**:

- **Monday to Friday roster - no weekends or public holidays**:

- **Be part of a global organisation with ongoing development opportunities**

**At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors’ key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs - even before they do, saving precious time and enhancing the guest experience.**

**THE POSITION**
- Lead concierge operations to deliver outstanding service for all guests and visitors
- Manage visitor registration, pass issuance, and building access accordingly with existing security policies and procedures, proactively act in a manner that supports a healthy and safe work environment
- Liaise with stakeholders to always maintain a premium front-of-house environment and immaculate presentation of the reception.
- Support the Guest Experience Manager with reporting, compliance, and training delivery
- Act as a key contact for all guest-related enquiries
- Develop and maintain excellent relationship with client on site, respond to client feedback professionally and action service improvements where needed

**THE PERSON**
- Proven experience in a leadership capacity within corporate concierge, hotel reception, or guest services environment
- Strong leadership skills and the ability to coach and mentor others
- Excellent communication and interpersonal skills with a customer-first mindset
- Able to remain calm under pressure and manage multiple priorities
- Flexible, proactive, and solution-oriented with strong problem-solving ability
- Holds or is willing to obtain a National Police Check

**_* As an Australian National Police Check is required for this role the successful applicant will need to hold Full time Australian working rights*_**

**THE BENEFITS**
- Paid training and professional development programs
- Complimentary corporate uniform
- Access to wellness and mental health support initiatives
- Be part of a globally recognised organisation with clear growth pathways

  • Head Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    1 day ago Be among the first 25 applicantsCompany DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in...

  • Head Concierge

    3 days ago

    Sydney, Australia FIRST CONTACT Full time

    Location: Sydney Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and building...

  • Concierge & Community Lead (Head Concierge)

    2 weeks ago

    Sydney, Australia FIRST CONTACT Full time

    Location: Sydney CBD, Sydney CBD Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications,...

  • Head Concierge

    2 weeks ago

    Sydney, Australia Excel Building Management Full time $60,000 - $80,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Head Concierge

    23 hours ago

    Sydney, Australia Excel Building Management Full time

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...

  • Concierge & Community Lead (Head Concierge)

    2 weeks ago

    Sydney Central Business District, Australia FIRST CONTACT Full time

    Location: Sydney CBD, Sydney CBD Salary: AUD Industry Standards Be the face and heart of Sydney's most premium assets. At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications,...

  • Head of Practice Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Avant Mutual Full time

    Join to apply for the Head of Practice Concierge & Sales role at Avant Mutual1 day ago Be among the first 25 applicantsJoin to apply for the Head of Practice Concierge & Sales role at Avant MutualAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.Avant now...

  • Head Concierge

    2 weeks ago

    Sydney, Australia Excel Building Management Full time

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney. At Excel our hand-selected people are our...

  • Head Concierge

    3 days ago

    Sydney, Australia Excel Building Management Full time

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 20 years. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment...

  • Head Concierge

    3 days ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    OverviewExcel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity. The focus of this role is to deliver industry-leading concierge services to residents of high-end Sydney-based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to...