Desktop Support- Helpdesk Analyst

4 days ago

Randwick, Australia FinXL Full time

**Job details**:

- Posted04 November 2025
- SalaryNegotiable
- LocationRandwick
- Job type Contract
- Discipline Cloud & Infrastructure
- Reference90M0682251_1762207540

**Job description**:
**Desktop Support
- Helpdesk Analyst**
**Location: Eastern Suburbs, Western Sydney and Work from home**
**6 Months + contract**

FinXL by Randstad Digital focuses on accelerating client's digital transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.

We solve complex technological and business challenges with highly talented people.

Join Our Team as an **Desktop Support
- Helpdesk Analyst**to work on-site and remotely
- Eastern Suburbs & Western Sydney

**Key Skills & Experience**
- **Experience working in IT in a Hospital**
- Experience working in **Desktop Support
- Helpdesk**
- Experience in Level 2/3 escalation point for the Service Desk, managing tickets through SCHN's designated ITSM tool
- ServiceNow
- Experience in the Microsoft 365 suite - Outlook, Teams, OneDrive, Word, Excel
- Experience in Active Directory tasks such as password resets and unlocking accounts.
- Experience in supporting audio-visual
- AV & video conferencing - VC equipment

**Next Steps**

S12

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