Telephone Account Manager

1 week ago

Cannington, Australia Optus Business Centre Perth South Full time

The Telephone Account Manager will work with a large virtual team, to develop high level customer relationships and deliver product and service solutions including Solution Specialists, Business Development Managers and Marketing.

You need to demonstrate must have skills and experience to effectively deal with senior executives in mid-market businesses with strong planning skills, the ability to create and execute sales strategies and problem solving for solution development.

The role is responsible for delivering against sales targets by ensuring systematic pipeline build and a positive experience for customers and prospects in their interactions with Optus, using telephone and digital channels.

Success will be evident in sales activity KPIs, performance results and clear demonstration of essential behavioural competencies.

**Skills & Experience**

A few years’ experience in corporate inside sales role with demonstrable record of regularly achieving/exceeding sales targets within the ICT Industry. Additionally, you will also have;
- Strong knowledge of voice and data networks
- Experience with IT infrastructure (hosted, cloud and premise based) - desirable
- Strong knowledge of Mobile Networks and wireless access technologies
- Experience in a direct sales role in the Business Market
- Experience selling to mid-market organisations
- Planning and administration skills
- Sale process and methodology skills
- Understanding of mobile wireless networks and technologies
- Fully conversant with Wireless Networks and access technologies

**Job Types**: Full-time, Permanent

**Salary**: $56,047.02 - $127,087.47 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Performance bonus

Ability to commute/relocate:

- CANNINGTON, WA 6107: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Relationship management: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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