Apac Partner Enablement Manager

With a commitment to investing in the APAC region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.

This role is based in Sydney, reporting to the Senior Manager of Global Partner Programs.

**You Will**:

- Support the Global Channel Program Lead in enabling and executing the Aligned Partner Program (e.g., support data collection, process execution and reporting)
- Execute and manage the Partner Enablement program regionally and work with all key stakeholders to ensure the success of the program
- Work cross functionally to build partner competency and skills via instructor led and web based training programs.
- Facilitate learning sessions, including live in person content delivery, covering a broad range of Smartsheet content: Product, Technical, Use Case, Target Personas, How to Sell, Services Delivery Methodology and Program Enablement. Experience maintaining audience energy level with live and virtual events. Ease with multi-hour presentation formats.
- Support Channel Account Managers during new partner recruitment cycles with product demos, API details, other core and advanced product expertise during new partner recruitment meetings with prospect partners.
- Grade partner exams and challenges for pass/fail of Smartsheet proficiency across product, sales and solutions/implementation services accreditations.
- Manage content in our partner relationship management tool to drive ongoing engagement and relevant information share to our partner ecosystem.
- Build strong cross-functional relationships to achieve channel objectives and share best-practices across the partner ecosystem
- Work closely with internal teams to ensure partner success across the Smartsheet domain (i.e., partner with internal learning and content owners, operational excellence, channel operations, marketing resources and sales teams)
- Guide partners with their Solution Builds. Assist partners to overcome technical build obstacles to achieve successful client outcomes.
- Work closely with Asia Pac Partner Success Leader to guide their Smartsheet Services practice build.

**You Have**:

- Experience with a services-centric partner community in B2B Software [ Salesforce, ServiceNow, SAP, others]
- Understanding of enterprise software Professional Services practice economics.
- Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet's benefits, use cases, and business and technical elements
- 3-5 years of experience in a technical field (ex: Consulting, software technical support, training, customer success, etc)
- Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment
- High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
- Proven ability to drive projects from concept through completion with mínimal guidance
- Willing to travel (up to 40%) based on business need
- Special Consideration for experience with Partners, Project/Program Management, and/or APIs

**About Smartsheet**

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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