Service Advisor

7 days ago

Queanbeyan, Australia The Toro Company Full time

**Are you ready to transition off the tools?**

**Do you have a keen eye for workflow management?**

**Is customer service your expertise?**

We have an exciting opportunity for a motivated and customer-oriented individual to join our Equipment team as a Service Advisor. In this role, you will report to the Service Manager, Equipment, and be responsible for engaging with our customers, managing service request calls, interpreting parts, scheduling work orders, providing basic technical assistance, and gathering customer feedback.

This position is ideal for an experienced technician looking to transition off the tools, a Service Manager seeking to reduce responsibilities, or a seasoned Service Advisor.

**What will you do**
- Receive incoming calls from across all Toro Service sites
- Parts interpretation, quoting and work order creation for all Service requests
- Providing updates and communication to end users based on status of work orders
- Liaising with Service Managers to understand daily workload and operating pressures
- Entering/Updating customer and product data in ServiceMax
- Performing additional administration duties when required

**What do you need**
- Knowledge and experience in dealing with end users
- Knowledge of Toro products and experience with their operating characteristic
- Ability to establish effective business relationships with internal and external customers
- Strong customer service skills and a customer first focus
- Strong computer literacy and CRM management
- Ability to adhere to and implement operating goals, objectives, and procedures
- A valid Australian Motor Vehicle License (Forklift licence beneficial)
- Toro technical background, SAP and ServiceMax skills will be highly regarded

**Working at Toro**

Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You’ll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.

**To apply

  • Beauty Advisor

    3 days ago

    Queanbeyan, Australia Priceline Tuggeranong Full time

    **Join the Priceline Pharmacy and be a part of Australia's most loved health and wellbeing destination, focusing on our customers and providing real value for money. At Priceline Pharmacy, we empower our customers to live well and feel great.** **Role**: We are looking for a dynamic hard working, Beauty Advisor to join our team at Priceline Pharmacy...

  • Personal Banking Advisor

    2 weeks ago

    Queanbeyan, Australia Westpac Group Full time

    **Join our diverse and growing team at Westpac Queanbeyan!**: - **Strong banking consulting and/or sales experience is essential**: - **Part-time role - 36.5 hours** **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better...

  • Personal Banking Advisor

    1 week ago

    Queanbeyan, New South Wales, Australia Westpac Group Full time

    **Join our diverse and growing team at Westpac Queanbeyan**:- **Strong banking consulting and/or sales experience is essential**:- **Part-time role - 36.5 hours****How will I help?**We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and...

  • Claims Advisor

    2 weeks ago

    Queanbeyan, New South Wales, Australia RSL LifeCare Veteran Services Full time

    OverviewAt our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This...

  • Claims Advisor

    2 weeks ago

    Queanbeyan, New South Wales, Australia RSL LifeCare Veteran Services Full time

    OverviewAt our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This...

  • ▷ Apply in 3 Minutes: Claims Advisor

    4 days ago

    Queanbeyan, Australia Rsl Lifecare Limited Full time

    Claims Advisor page is loaded## Claims Advisorlocations: St Leonardstime type: Full timeposted on: Posted 13 Days Agojob requisition id: JR110609At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of *creating proud communities living their best lives*...

  • Claims Advisor

    3 weeks ago

    Queanbeyan, New South Wales, Australia RSL LIFECARE LIMITED Full time

    OverviewRSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.This is an...

  • Claims Advisor

    3 weeks ago

    Queanbeyan, New South Wales, Australia RSL LIFECARE LIMITED Full time

    Overview RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an...

  • Claims Specialist

    2 weeks ago

    Queanbeyan, New South Wales, Australia beBeeclaims Full time $80,000 - $108,000

    We are seeking an experienced Claims Advisor to join our team based at the Veteran & Family Hub in Queanbeyan.Job OverviewRSL LifeCare provides care and services to veterans and seniors, creating proud communities living their best lives. As a Claims Advisor, you will have the opportunity to make a meaningful difference in people's lives by providing...

  • Sales Assistant

    2 weeks ago

    Queanbeyan, New South Wales, Australia Autograph Part time

    Autograph currently has an opportunity for a **Part-time** **Sales Assistant** who has a passion for fashion and is flare for customer service As a Sales Assistant, you will be an integral part of our team to drive the success of the store.**ABOUT THE BRAND**We're Australia's largest plus size retailer offering contemporary fashion in sizes 14-26 across a...