Administration Officer

6 days ago

East Loddon Shire, Australia Dhelkaya Health Full time

**Position Title**:Administration Officer - Client Services Support

**Classification**:HS1

**Salary range per hour**:$29.57 + casual loading + superannuation + generous salary packaging options

**Employment Type**: Casual

**Award**:Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025

**Role description**

The Administration - Corporate Services role is responsible for delivering high-level administrative support to the Corporate Services team. This position plays a key part in ensuring smooth day-to-day operations across a range of functions, requiring strong attention to detail, excellent communication skills, and a commitment to providing quality service in a professional and respectful manner.

**Key Responsibilities**
- Provide courteous, compassionate service to patients, residents, visitors, and staff, maintaining dignity, confidentiality, and respect at all times.
- Answer and transfer incoming phone calls efficiently; take and relay accurate messages.
- Respond to in-person and telephone enquiries at the ward or reception area in a friendly and professional manner.
- Perform front desk cash handling duties in accordance with established procedures.
- Support the coordination of transport and fleet bookings.
- Assist with appointment scheduling and related administrative tasks.
- Order and manage consumables following organizational procurement guidelines.
- Deliver a broad range of administrative support services across the IDHS Organisation as needed.
- Assist in preparing employee rosters and review them with Team Leaders.
- Review employee timecards in KRONOS each fortnight to prepare for approval.
- Accurately enter and maintain employee rosters in the KRONOS system.
- Organise meetings and take clear, professional minutes when required.
- Respond promptly and professionally to internal and external queries.
- Support the management and filing of medical records, including:

- Completing and verifying patient admission documentation, including consent and election status forms.
- Entering accurate patient admission data into the patient management system.
- Maintaining inpatient medical records, ensuring timely assembly and return of discharged files.
- Assisting with monthly file collection for the Health Information Manager and completing filing post-coding.
- Carry out additional duties relevant to the position and aligned with the employee's qualifications, skills, and experience.

**_Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying._**

**Culture and Benefits**

IDHS prides itself on being an employer of choice and on the support and supervision provided to its staff.

We can offer you the following:

- Generous salary packaging options including access to novated leasing to use pre-tax dollars for a car and associated expenses
- A welcoming & supportive culture
- Dynamic multidisciplinary team
- Professional development opportunities
- On-site parking
- Employee Assistance Program
- _

**For further information about this position, please contact Aaron Baker
- Finance Manager on 03 54 317 033 or Kirsten Ward - Accountant & Administration Team Leader on 03 5431 7045.**

**How to apply

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