Service Coordinator

3 days ago

Malvern East, Australia Chris Barnard Nursing Agency Full time

As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

A service coordinator needs to have good communication and problem-solving skills. Building partnerships and good relationships with service providers and clients is a must to be successful in this role.

Responsibilities for Service Coordinator
- Assess the service needs of clients and connect them with the correct provider
- Scheduling appointments for clients, answering phones and tracking clients' service records.
- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
- Evaluating the quality of all services and identifying areas that need improvements.
- Following up with clients regularly to assess and ensure their satisfaction.
- Responding to complaints and resolving issues or matching clients with better services.
- Create and maintain a directory of service providers and resources
- Create and maintain a database of clients
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers and clients to keep customer base
- Expand the list of resources and providers to assure there are no gaps in services

Qualifications for Service Coordinator
- 1-3 years of industry experience or a related customer service experience preferred
- Previous administrative experience preferred
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills
- Excellent critical thinking and problem-solving skills

  • Client Services Coordinator- Malvern

    1 week ago

    Malvern East, Victoria, Australia mecwacare Full time $60,000 - $90,000 per year

    CLIENT SERVICES COORDINATOR- Malvern Full Time Position in Malvern LocationGenerous Salary Packaging OptionsExcellent Development and Career Growth OpportunitiesDue to promotion and growth in the Southeast Melbourne team, mecwacare is seeking a stand-out rostering expert to join the client services team in our Home Care Services department. This is a...

  • Client Service Coordinator- Home Care Packages

    2 weeks ago

    Malvern East, Victoria, Australia mecwacare Full time

    SERVICES COORDINATOR- HOME CARE PACKAGES Full-time, maximum term position (up to 10 months)Malvern LocationNot-For-Profit Salary packaging benefits - Increase your take home paymecwacare is seeking a stand-out Service Coordinator, Home Care Package (HCP), to join the client services team in our Home Care Services department and support the delivery of...

  • Customer Service Coordinator

    1 week ago

    Malvern, Australia Level Group ANZ Full time

    The Customer Service Coordinator is a vital link between our customers and our field team. This role is responsible for converting opportunities into scheduled jobs, managing customer interactions, scheduling the field team, and ensuring seamless communication to deliver an outstanding customer experience. **The Role**: - Handle inbound customer calls...

  • OSHC Coordinator

    1 week ago

    Malvern East, Victoria, Australia The Extend Group Full time $74,000 - $94,300 per year

    Outside School Hours Care Service CoordinatorMalvern, VIC$37 - $43 Per Hour + SuperannuationGet paid more Earn an extra 10% above award with the Workers Retention PaymentCasual positionThe OpportunityExtend, part of The Extend Group, is looking for an OSHC Service Coordinator at St Mary's Catholic Primary School in Malvern to play, teach, and take care of...

  • Volunteer Coordinator

    1 week ago

    Malvern East, Victoria, Australia HammondCare Full time $60,000 - $90,000 per year

    Make a difference everydayJoin HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life's most difficult circumstances.With over 90 years of...

  • Sil Coordinator

    1 week ago

    Malvern East, Australia Scope (Aust) Full time

    **Coordinator -**Supported Independent Living** At Scope, we celebrate people. This is not just for our customers, but also for our people. That’s why we’re seeking people like you. People who can create meaningful opportunities for people with disability to belong and thrive. **About Scope** Scope’s purpose is to create meaningful opportunities...

  • Individual giving coordinator

    2 weeks ago

    Malvern East, Victoria, Australia Very Special Kids Full time $60,000 - $80,000 per year

    PositionDescriptionVery Special Kids believes that all children and young people have the right toquality of life, no matter how long or short their life may be.Position Title: Individual Giving CoordinatorClassification: FTE 1.0 (Full time)EnterpriseAgreement:N/ALocation: 321 Glenferrie Road MalvernDepartment: Fundraising & Marketing TeamNo....

  • Studio Coordinator

    4 days ago

    Malvern East, Victoria, Australia VMD Interiors Full time $60,000 - $90,000 per year

    Company DescriptionVMD Interiors is a boutique Interior Design Studio and Furniture Showroom in Malvern, dedicated to creating homes that clients love to live in.Role DescriptionWe are looking for an admin whizz who can multi-task with easeThis is a key role that supports our designers, ensures our client's satisfaction and the smooth running of projects and...

  • After Hours Coordinator- Malvern East

    3 days ago

    Malvern East, Australia Blue Cross Full time

    Tuesday, Wednsday & Thrsday night shift - Malvern East Location - Competitive Rate! We are seeking a Registered Nurse to provide outstanding clinical care to our aged care residents. Located at our **Cresthaven** facility in **Malvern East** you will work as our Afterhours Coordinator At BlueCross great care never gets old and being a BlueCross Nurse is...

  • Outside of School Hours Care

    4 days ago

    Malvern East, Australia TeamKids Full time

    Take the next step in your OSHC/ Childcare career and join TeamKids! - Opportunities for career progression - On the job coaching - In-house training - Get Rewarded! - Extra 10% on us through the ECEC Grant **Exciting News** -**TeamKids has been approved for the Early Childhood Education & Care Retention Payment! That means our **REMARKABLE** Educators will...