Aftermarket Sales Consultant Melbourne Bmw

4 days ago

South Melbourne, Australia Autosports Group Limited Full time

Join Our Team at **Melbourne BMW**

Melbourne BMW, a proud member of the Autosports Group, stands as a prominent figure in the retail automotive industry, representing some of the world's most prestigious and luxurious automotive brands across 60+ dealerships and a dedicated team of 2000+ employees. As we experience an exciting surge in demand for our brand, we are on the lookout for a talented Aftermarket Sales Consultant to join our dynamic sales team in delivering exceptional service to our valued customers.

**As an Aftermarket Sales Consultant,** you’ll play a vital role in enhancing the customer experience by recommending and selling warranty and aftermarket accessories. Your responsibilities will include:

- ** Tailoring Solutions**: Advising customers on aftermarket products and merchandise that best suit their needs and vehicle types.
- ** Overcoming Objections**: Answering customer queries and effectively addressing any concerns to facilitate sales.
- ** Closing Deals**: Collaborating with the finance department to successfully complete customer transactions.
- ** Knowledge Management**: Maintaining in-depth knowledge of Extended Warranty Policies for both new and used vehicles, as well as compatible accessories and aftermarket products.
- ** CRM Management**: Efficiently building and maintaining our CRM system for optimal customer relationship management.
- ** Strategic Consulting**: Working closely with the Sales Manager and finance team to negotiate competitive pricing.
- ** Promotional Development**: Creating engaging aftermarket promotions and offers that drive sales.
- ** Relationship Building**: Cultivating strong relationships with the sales team to maximise profits and achieve targets.

**What You Bring**:
To thrive in this role, you should possess:

- Proven Negotiation Skills: A track record of successful sales closures and effective negotiation.
- Customer-Centric Mindset: A strong focus on customer satisfaction with keen attention to detail.
- Automotive Experience: Relevant experience in the automotive industry, coupled with a genuine passion for learning more.
- Excellent Communication: Outstanding verbal and written communication skills, with a professional appearance.

**Why Choose ASG?**

At ASG, we believe in nurturing our team with a range of fantastic benefits, including:

- Generous Paid Parental Leave
- Affordable Health Insurance options
- Access to an Employee Assistance Program (EAP) for support and guidance
- Family and Friends Referral Program incentives
- Internal Referral Incentive Scheme
- Complimentary Molinari Coffee - enjoy free quality coffee at work
- Exciting Team Activities and BBQs
- Engaging opportunities for community support on both local and national levels
- A strong Diversity and Inclusion Council that champions equality and respect

At ASG, our mission is to unlock endless possibilities for our customers, employees, shareholders, and brand partners. Our core values—Striving for Excellence, Care, The Village, and Leading Change—reflect our commitment to creating an inclusive environment where individuals from all backgrounds and circumstances can thrive.

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