Complex Case Coordinator

Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven/ten years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.

**Job no**: 520092
**Work type**: Full Time
**Location**: Crawley
**Categories**: Student Administration / Support Services
- Help students with complex needs achieve success.
- Full-time (1.0 FTE) appointment on an ongoing basis.
- Base salary range: $100,524 - $111,534 p.a. plus 17% superannuation.

About the area

The Directorate of Student Life sits within the Education Portfolio, overseen by the Deputy Vice Chancellor (Education and Student Experience). Student Life plays an integral role in the shared strategic goal of providing a world-class student experience.

The division of Student Wellbeing and Engagement facilitates a high-quality student experience through the provision of integrated and comprehensive services. The Wellbeing team is responsible for the delivery of the UWA Mental Health and Wellbeing Framework focusing on opportunities for early intervention and timely access to low barrier services. Student Wellbeing and Engagement has five broad areas of Complex Case Management, early intervention and cohort initiatives in Student Wellbeing, counselling through the Psychology team; Student Engagement through Grand Challenges and the provision of a contemporary onboarding experience; and primary prevention initiatives and clinical response to gender-based violence through the Safe and Respectful Communities team.

About the opportunity
- You will, under broad direction, work as part of a multidisciplinary team and be responsible for providing case management for students with multiple and complex needs.
- Coordinate internal and external stakeholders to ensure students receive adequate support.
- Case management for students entering into / exiting the acute mental health system, students in high-risk domestic violence situations, sexual assault or sexual harassment, student diversity, equity and inclusion matters and other high-risk matters.

About you
- Relevant tertiary qualification or demonstrated equivalent competency.
- Experience providing case management and therapeutic interventions to a diverse group of students with multiple and complex needs, including assessment, crisis and short-term intervention, referral to and coordination of services. Ability to manage complex clinical problems and situations requiring immediate intervention.
- Substantial experience in the provision of mental health support including suicide crisis and risk assessment and intervention.
- High level communication and conflict resolution skills and an ability to develop innovative solutions and maintain a process of continuous improvement.
- Proven ability to establish partnerships with key stakeholders to ensure referral pathways and processes are in place along with a coordinated approach to providing care.

Special requirements
- Some after-hours work (incident response).
- Current Working with Children Check.
- Current National Police Clearance Certificate.
- Current registration with an associated professional organisation such as Australian Association of Social Workers (AASW), PACFA (Psychotherapy and Counselling Federation of Australia); or ACA (Australian Counselling Association).

How to apply

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on Monday 5th May 2025.

This position is only open to applicants with relevant rights to work in Australia.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.

Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

**Advertised**: 22 Apr 2025 W. Australia Standard Time
**Applications close**:05 May 2025**W. Australia Standard Time