Principal Technical Specialist

**The role**:
Reporting to the Technical Delivery Manager, the Principal Technical Specialist will play a lead role in the Firewall projects as a network specialist, within the Cyber Security Program. This role will provide comprehensive experience assisting the design, implementation and replacement of Network Infrastructure including Firewalls and related services at Queensland Health. This role will also provide strategic direction and technical management support to the technical team for a successful delivery of the project's technical outcomes.
**As the Principle Technical Specialist duties will include**:
Fulfil the responsibilities of this role in accordance with QPS values as outlined above.
Provide high level support and consulting services to Cyber Security customers, in order to successfully implement the Cyber Security processes.
Provide expert advice and analysis to Queensland Health's key stakeholders on the enterprise networking environment and determine the current maturity levels and future requirements of the organisation.
**Lead and implement following Gateways functions**:
Network Operations - CISCO and Enterprise Firewalls
Network Security Management Architecture
Network Engineering
Lead and managing implementation of new enterprise networking and firewall services; working closely with project and BAU teams to transition new Gateways capability into operations.
Ensure compliance and optimal performance of enterprise service levels by managing and performing the dissemination and implementation of policies, processes and standards for technical configuration of the enterprise infrastructure.
Optimise costs of service delivery by designing and developing improvements in particular technology domains within the enterprise infrastructure.
Are you right for this role?
Demonstrated ability to participate in and/or lead a highly skilled technical team providing high-level technical direction, standardisation and support of enterprise infrastructure in a large customer focused organisation. (SFIA Code: ARCH5) (NHS: Leading Change through People)
Proven high level understanding and working knowledge of relevant technical domains (SFIA Code: TECH 5)
Network Architecture - WAN/LAN, Cisco Virtual Configs, Multi-Chassis EtherChannel (MEC)
Core Networking - BGP, stateful failover, multisite redundancy, data centre networking
Security & Access - Firewalls (Check Point & Palo Alto), gateways, external access
Infrastructure Services - Wireless, load balancing, authentication, DNS, DHCP
Design & Operations - HLD/LLD, testing, troubleshooting
Demonstrated high level analytical, conceptual and problem management skills with a proven record in the assessment and evaluation of technical requirements within a complex information and communication technology environment.
Demonstrated experience in promoting and ensuring the use of appropriate techniques, within the technology sphere to provide third level support (SFIA Code: ARCH 5; METL 5; DESN 5)
Proven ability to manage and contribute to the development, publication, implementation and compliance to technical policies, standards and procedures at an enterprise level. (SFIA Code: CNSL 5: EMRG 5, QUST 4; CORE 3; QUAS 5)
Demonstrated ability or the ability to quickly learn ServiceNow and ITIL Service Management processes, primarily incident/problem/change/configuration management). (SFIA Code: PBMG 5; CHMG 5; CFMG 5)
**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**You will enjoy a variety of benefits, including**:
Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and development