Customer Service Team Leader

5 days ago

Hume, Australia Grace Full time

Competitive Salary + staff benefits program + super
- Flexible Working Arrangements
- Personal development program
- Competitive salary + Super + Employee Benefits
- Flexible Work Arrangements
- Personal development program

Are you looking to make a difference and own what you do? Are you looking for a rewarding and challenging role? Then we want to hear from you

**What will you be doing?**
As a fulltime office-based Customer Service Team Leader, you will be providing efficient, accurate and timely service to our clients as well as dealing with daily administrative duties. As part of our Canberra Branch you will be involved with client project teams and work with relative autonomy while still being part of our successful and enthusiastic local and national team.

**About You?**
- You will have a bubbly and friendly personality
- Be a great communicator - with good listening skills
- Be well organised and have a high attention to detail
- Have moderate to advanced Microsoft Excel experience.
- Database knowledge will be highly regarded
- Previous customer service experience with success in valuing customer relationships
- The ability and willingness to learn the industry and grow within your role

**What’s in it for you**
- A competitive salary and superannuation
- Flexible working arrangements - opportunity to Work from Home and on site or be incentivised to work on site only
- The opportunity of career advancement through mentoring and our learning and development program
- The opportunity to work with a great team in a dynamic fast paced environment
- A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

**About Grace Group**
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Workplace Solutions, Grace Corporate Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.

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