Customer Support

2 weeks ago


Port Melbourne, Australia Drake International Full time

Our client is a manufacturing and construction supplier that is committed to service delivery and customer satisfaction. This is at the heart of how they drive business when serving customers and working with each other in a team environment.
- They currently seek experienced Sales & Support consultants to join their friendly small team and become an integral part of their growing business.
- Duties include
- Taking inbound calls, managing call queues, assisting with enquiries & prioritising tasks
- Assisting with orders, quotes, and ensure authorization and payment has been complied with
- Entering data accurately
- Various admin functions include learning order despatch system

Ideally you will have:
- Experience in a busy sales service and/or call centre environment with ability to develop strong working

relationships
- Strong admin experience with attention to detail and good organisational skills
- Excellent verbal and written communication skills
- Previous experience or knowledge of manufacturing, construction or heavy industry highly desired
- Strong team player, customer service driven, ability to multitask

Please submit your CV, OR for further information please contact Karen or Marianne on 039245 0370.



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