Medical Administration Officer

2 weeks ago

Canberra, Australia Icon Holdings Services Full time

**Medical Administration Officer - Icon Cancer Centre Canberra, ACT**

Here’s your opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.
- Medical Administration Role within a Friendly and Supportive Team
- Opportunity to join a Successful and Expanding Company in a Meaningful, Fulfilling Environment
- **Permanent Full-Time **Position, **Monday to Friday **Shifts (No Weekends), Bruce, **Canberra**, ACT
- **9 day fortnight**

Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.

**About Icon**: Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 700 employees our Australian cancer services division is made up of 6 day oncology hospitals, 17 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

**About the Role**: We have an exciting opportunity available for an Administration Officer to join the team at our centre in Canberra on a full-time basis. Reporting to the Administration Manager, this role will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.

**Key Responsibilities**:

- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing and balancing daily banking
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information

**About the person we're going to hire**: We are looking for an experienced Administration Officer with experience in the healthcare industry and outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role.

**Skills & Experience**:

- Experience in a similar role within the Healthcare industry
- Experience with Medicare DVA and Private Health
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and in written forms.
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)

**How to Apply**

**COVID Health Requirement

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