Showroom and Hospitality Manager

Eco Outdoor is Australia’s premier supplier of architectural flooring, walling and outdoor furniture. We have a new opportunity to join our Perth team, for a dynamic, people focused individual who has a flair for hospitality and creating a best-in-class environment for both team and clients. You will also have a level of involvement across several company functions from sales, training, and support. In many ways, you will be the face of Eco.

Eco Outdoor has an enviable reputation within the industry as the “go to” company for architects and designers when selecting walling and flooring for projects.

In this newly created role of Hospitality and Showroom Manager you will be responsible for all brand experience activity as well as driving sales within the showroom. You’re in charge of creating the Eco in-store retail experience which determines how our consumers feel about shopping with us and how our team feel about working with us. This includes management of visual merchandising, general showroom/office duties, responding to inbound enquires and sales. You are also charged with the responsibility of organising any in store or external client engagements. This will include collaborating with the Business Development Managers, organising invitations, catering as well as liaising with the clients, along with the appropriate showroom staging and hosting the event.

**Responsibilities.**
- Oversee and manage our Eco Outdoor, Perth showroom and welcome in our trade and retail clients.
- Set up the showroom, office and warehouse each week with groceries, merchandising, etc. Ensuring it is always a best in class environment and presented to the highest standard.
- Manage, support, and redirect as needed all inbound sales and product enquires to the relevant sales team.
- Handle all consumer sales of furniture and accessories, and coordinate supply to consumer.
- Coordinate samples for the sales team’s clients.
- Create a client hospitality structure to support the sales team in building and deepening client relations.
- Curate and host client socials/events with our Business Development team. Arranging, product, catering, beverages, etc.
- Be the go-to support for Salesforce and NetSuite troubleshooting and knowledge (training provided).
- Arrange regular team socials and away days.
- Coordinate and source our annual team and client gifting.
- Handle the upkeep, maintenance and improvement of both Showroom and Warehouse locations. Manage any 3rd party contractors as needed.

**Requirements**:

- 2-4 year’s experience in a Store Management/Hospitality/Sales role.
- Excellent communication and people skills.
- Experience within a design-related field preferred.
- A natural interest and flair for design and architecture.
- Exceptional presentation skills.
- Experience and interest in hospitality.
- A passion for good food and wine.
- Experience in visual merchandising and product display.
- Understanding and confidence to talk with senior architects and designers.
- Willingness to participate and support a dynamic sales team.

**Benefits**
- Competitive salary
- Funded company socials
- Fully stocked kitchen

**About Eco Outdoor**

Here at Eco Outdoor we are focussed on outdoor lifestyle, remarkable products and exceptional service. We’re a growing small to medium sized Australian-owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

**How to apply**

Recruitment agencies - No thanks. We've got this one covered