Migration Agent

**THE INTERNATIONAL ORGANIZATION FOR MIGRATION**

**Vacancy Notice**

**Position Title: Migration Agent**

**Duty Station: Canberra, Australia**

**Classification: General Service Staff, Grade G6**

**Type of Appointment: Fixed term, one year with possibility of extension**

**Estimated Start Date: As soon as possible**

**Closing Date: 11 November, 2024**

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

**Context**:
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM activities that cut across these areas include the promotion of international migration law, policy debate and guidance, protection of migrants' rights, migration health and the gender dimension of migration.
- **Core Functions / Responsibilities**:_
- Providing general immigration advice;
- Assessing client options for temporary or permanent residency;
- Corresponding with clients and liaising with the Department of Home Affairs on behalf of the client;
- Coordinating the linkage of clients to IOM related services or programmes.

2. Employ professional case management principles and practices ensuring appropriate record keeping and embedding IOM data protection policies into practices.

3. Maintain the client database records to facilitate effective data analysis contributing to timely project monitoring and planning and make recommendations on project metrics.

4. Assist with the development and implementation of information materials for the purposes of promoting understanding of migration related issues and project assistance available through content development.

5. Assist with promotion and outreach activities for the purposes of promoting understanding of migration related issues and project assistance available through delivering online and in person information sessions.

6. Develop and maintaining positive relationships with clients, business groups, professional bodies and community groups.

8. Perform such other related duties as may be assigned.
- **Required Qualifications and Experience**_

**Education**
- High School diploma with six years of relevant experience; or,
- University degree in Political or Social Sciences, Law and/or International Relations or a related field from an accredited academic institution with four years of relevant professional experience;
- Migration Agent Registration Authority registration or alternatively an unrestricted legal practising certificate is a prerequisite of the position and is required to be maintained throughout tenure.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

**Experience**
- Experience in the provision of timely and professional migration solution to clients seeking to migrate/travel to Australia;
- Experience with temporary work visas, business and general skilled visa, family & 202 humanitarian visa categories;
- Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions;
- Familiarity with financial and business administration;
- Sound and proven understanding of national and international legal instruments covering human rights, international protection, and other migration-related issues.

**Skills**
- Experience in the provision of timely and professional migration solution to clients seeking to migrate/travel to Australia;
- Experience with temporary work visas, business and general skilled visa, family & 202 humanitarian visa categories;
- Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions;
- Familiarity with financial and business administration;
- Sound and proven understanding of national and international legal instruments covering human rights, international protection, and other migration-related issues.

**Languages**
- For this position, fluency in English is required (oral and written).

IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
- **Required Competencies**_

**Values**:

- all IOM staff members must abide by and demonstrate these three values:

- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, compete