Service Commencement Worker

Join our small but passionate team helping others
- Part-time (4 (flexible) days) or Full time, Permanent
- $30 - $32 per hour + Super

**About the role**

We are currently seeking a knowledgeable and compassionate individual to join the Community and Development Care team as a Service Commencement Worker.

The Service Commencement Worker will work with senior citizens and those with disabilities, providing services in their homes which aim to maximise their wellness and independence by using the wellness model. Through frequent health and safety checks, the Service Commitment Worker will determine which eligible services clients are suitable for within Glen Eira City Council.

Other responsibilities include:

- undertake first service shifts for new and potential clients, and regular service shifts as required
- undertake OHS checks of clients and their home
- complete Client Service Agreements and Service Plans
- ongoing reviews of Client Services
- assisting with handovers to relevant Administration & Rostering Officers
- update client files in Corporate and Departmental databases
- completion of Client Packs

**About you**

To be successful in this role you will be professional and courteous with the ability to communicate effectively with clients and other members solving and assessing urgency of matters, with the knowledge to recognise when issues need escalation.

You will also have:

- experience in an administrative role and/or the completion of a post-secondary course in business/administration
- relevant experience working with frail people and those with a disability or Certificate III in Home and Community Care, Aged Care
- experience in identifying potential hazards in the home
- Employee Working with children Check (or willing to obtain)

**Important Information**

**Working at Glen Eira City Council**

The City of Glen Eira is a dynamic municipality located within the south-east metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,600 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

**Benefits**

We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

- A supportive team environment where your ideas are welcomed
- Extensive Learning and Development programs
- Reward and recognition programs
- Comprehensive leave entitlements
- Flexible working arrangements
- Corporate gym membership

**How to apply**

Please attach your resume along with a cover letter detailing your experience and how it relates to the role, quoting 22/1221.

**_ Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:_**
- **_Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees;_**:

- **_Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations._**

**_ We value the knowledge, skills and talents that all people can share with our workforce and community._