Eir 6273 - Warranty Administrator - Mt Thorley (Min)

7 days ago

Mount Thorley, Australia Liebherr-Australia Pty. Ltd. Full time

**About the Role**:
Reporting to the Commercial Manager, you will process and track all warranty claims, process claims and the return shipment of warranty repairs within the required timeframes whilst working with head office in Adelaide. You will develop relationships and build trust with stakeholders.

**Key Responsibilities**
- Prepare, submit and monitor warranty claims to factory
- Raise purchase orders and invoices
- Address customer queries
- Coordinate warranty returns with Parts department
- Liaising with factory overseas to discuss/dispute claim outcomes
- Updating databases
- Filing and generating reports
- Manage the Warranty P&L report
- Prepare monthly journals
- Liaise with Adelaide Remanufacturing team
- Quality control reporting

**About You**
- Certificate IV Business Administration OR 3 years Administration experience
- Strong MS Office computer literacy and proficiency, particularly excel.
- Mining Background and/or Mechanical/Electrical aptitude
- Initiative and self-drive with problem solving skills.
- Passion for learning new things, sense of Pride, high attention to detail.
- Established Customer Relationship Management experience.
- Ability to work to deadlines in line with project scope and expected production timeframes.
- Proficient computer skills including the suite of Microsoft Programs

**Benefits**:

- 5 days bonus leave days / opportunity to purchase additional leave
- Competitive Salary
- Soft skills and leadership training
- Access to a massive range of retail discounts

**Diversity and Inclusion**

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

**How to Apply**:
Enquiries to Lisa-Jayne Davis - HR Business Partner

No agencies or third parties please
- Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing._
- Only Online Applications will be accepted _

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

Mt Thorley

Australia (AU)

**Contact**:
Lisa-Jayne Davis

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