Village Manager

2 weeks ago

Daleys Point, Australia Levande Full time

What’s in it for you?

An enriching career, part of the Levande community where you will feel empowered to have an impact. We support people to grow, learn and develop their skills to reach their potential, recognising and celebrating successes along the way.

We offer a diverse and inclusive environment and want our people to feel strongly connected to our Purpose and Vision. Our people are the key to our success and every person helps us reach our goal.

**Along with**:

- Flexibility Initiatives
- Purchased leave
- up to 4 weeks
- Wellness programs
- Volunteer leave opportunities
- We care - we are trustworthy - we pursue excellence

Working with us

Our purpose is a simple one, “To enrich lives and enrich communities”. To make the lives of our residents, and each other, better and fuller. And by doing so, to make our communities better places to live, work and connect.

Levande is investing in regenerating and growing our portfolio of resorts. We are setting a bold ambition to almost triple the size of our business in the next five years, by deepening our understanding of our customers and accelerating our build rate across both traditional and innovative village archetypes.

The Role

Dive into a role that’s more than just a job. As Levande’s Village Manager at The Cove based in Daley’s Point, you’ll step into a role where you can truly make a difference every day. You'll play a vital part in nurturing a welcoming community, enhancing residents experiences through positive engagement and exceptional customer service. Operational success will be achieved through outstanding staff leadership and an individual alignment to Levande’s Values.

**Your Impact**:

- Oversee daily village operations, ensuring resident satisfaction remains consistently high.
- Implement company policies and strategies to uphold community standards and Levande Values.
- Cultivate robust customer relationships and facilitate village maintenance in a timely manner.
- Play a key role in budget preparation and financial processing
- Ensure a safe environment for all residents, staff, volunteers and contractors

**Why You'll Love This Role**:

- Make a Tangible Impact: Directly contribute to improving residents' lives and community connections.
- Opportunity for Growth: Develop your leadership skills in a supportive environment.
- Be Part of a Dedicated Team: Collaborate with passionate colleagues committed to excellence.
- Enjoy Unique Benefits: Wellness programs, professional development opportunities, and more.

**We're Looking For**:

- Outstanding communicator with highly developed interpersonal skills, committed to fostering genuine, trusting, connections with residents.
- An empathetic, compassionate leader who puts the customers at the centre of everything we do.
- A deep commitment to deliver exceptional customer service, ensuring every interaction leaves a positive impact.
- Proven ability to balance multiple priorities effectively and manage expectations.
- Strong leadership and problem-solving capabilities, guiding and supporting the team towards success.
- Previous experience in retirement living is advantageous, but not mandatory, as we value diverse perspectives.
- Track record in budget management and a passion for continuous improvement.

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