Clinical Case Manager

**Kindness l Care l Respect**

Looking to build your career in a sector that brings life to retirement living? At Aveo, we are proud to be of service to our residents, creating a community environment that feels like home and enables residents to be their best self through their later life journey.

**About Aveo**:
Aveo is Australia's largest operator dedicated to retirement living and the care that comes with it. Aveo's philosophy is underpinned by a commitment help retired Australians to be their best self during every step of their later life journey. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia. Our vision is to lead the way as the most trusted and respected name in retirement living.

**About the role**:
**Our Clinical Case Manager's** play a critical role in our organisation with the goal to create a happy, welcoming, caring, and safe environment for residents.Servicing mainly our Freedom Doncaster community, you'll proactively deliver exceptional person-centred home care case management for consumers within Aveo retirement communities and the wider community. This is a brand-new role and a rewarding opportunity that will enable you to actively achieve quality of life for our consumers while working within a supportive, experienced team.

**Some of the responsibilities include**:

- Provide information on funding options and services to community groups
- Meet with prospective customers and their families to understand and assess their care needs
- Develop comprehensive and tailored care plans
- Case management of resident's home care packages including ensuring supports are in place as required
- Assess, review, and evaluate care and services provided to consumers
- Prepare and maintain records, documents and reports as required
- Ensuring all residents receive general and support services in line with resident contracts and care plans and be accountable for all medication management
- Maintain effective inter-personal relationships with residents and wider stakeholders
- Liaise effectively with external service providers who provide care within the community

**About You**:
You are a resilient, motivated, and confident **Registered Nurse **who has had experience in case management. You put customers at the forefront of what you do, and you believe in empowering residents by offering them choice. In addition, you will have:

- Current AHPRA Division 1 registration (required)
- Knowledge of Home Care packages or similar commonwealth funding packages
- Prior experience in case management (desired)
- Experience in Community Care or Retirement Living (desired)
- Current CPR certificate within the last 12 months or willingness to obtain
- Current COVID-19 Vaccinations (required)
- Current Police Check or willingness to obtain
- Proficient in the use of technology and digital systems
- Trustworthy, reliable & enjoy working in a team environment
- Excellent organisational skills, attention to detail and ability to prioritise
- Well-developed interpersonal communication and leadership skills

**Aveo Benefits**
- Up to 8 weeks paid parental leave
- 2 additional 'All About Me' leave days per calendar year
- Ability to purchase additional annual leave
- Parental Leave available
- **Short Term Incentive (Annual Bonus Scheme)**:

- Opportunities for further career development
- Aveo Benefits - access to exclusive savings on hundreds of retailers, products & services
- Referral Bonus of $1000 on each successful referral
- Aveo are formally requesting that all employees be vaccinated against COVID-19 to protect our colleagues and the residents in our communities who are among the most vulnerable. New employees joining the business will need to be comfortable with this requirement prior to joining Aveo._
- Aveo is an Equal Employment Opportunity employer, with a focus on our employees._
- We treasure skills, expertise and commitment. Our goal is to attract, develop, motivate, reward and retain the best people in the industry_