Strategy & Operations Manager - Consumer Growth

2 days ago

Melbourne, Australia Uber Full time

**About the Team**

The Consumer Growth team is responsible a number of key business areas including growing usage of Uber for key occasions like airports and travel, launching, experimenting and growing new products plus optimising existing products like our premium portfolio and targeting key customer segments to tap into new pools of growth. We continually look for new and innovative solutions; whether it be launching a new low cost offering, launching a new airport partnership, delivering a solution aimed at business travelers, you will need to take your products from 0 to 1, then 1 to 100.

**About the Role**

As Strategy and Operations Manager, you will employ quantitative and qualitative research methodology to identify customer needs and use cases before developing solutions to help keep Aussies and Kiwis moving into the future. You will communicate your insights to our business leaders, partner with multiple business and deliver changes for immediate business impact. You will have end-to-end responsibility for the development, management and execution of your projects. Your work will have a real-world impact, instantly changing the way that people get around cities.

**The Impact You'll Have**
- Own and be accountable for multiple products going forward, including ongoing improvement of the customer experience and direct P&L accountability through regular monitoring and reporting
- Partner with our global product and operations teams to develop solutions to meet identified needs, use cases and prepare and execute go-to-market strategies for these products/features
- Develop the experimentation and go to market plan for new launches/ roll-outs, promotional campaigns or continuous improvement of our product offerings
- Work with cross-functional partners,global teams and external stakeholders to project manage the execution of ANZ business priorities
- Manage and grow existing products
- Deeply understand a key segment of customers that could be Uber's next key vertical

**The Experience You'll Bring**
- **Education**: University degree in a quantitative field, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
- **Business acumen**: you have demonstrated knowledge of industry trends, competition, best practices, and other factors that affect profitability and business success
- **Analytical skills**: you can develop meaningful insights from complex data. You have experience with data analysis, data manipulation, and data visualization tools. You are highly proficient in Excel/Sheets
- **Collaboration and stakeholder management**: you work well with other people and can handle engagement with multiple partners from different teams, locally and internationally. External engagement experience is a plus.
- **Initiative and ownership**: you manage and deliver end-to-end projects with autonomy in an ever-changing, rapid growth environment with tight deadlines, and you have demonstrated ability to coordinate, plan and prioritise tasks across multiple projects
- **Communication skills**: you can effectively communicate complicated insights and arguments both verbally and in writing

**Bonus Points**
- Experience with SQL, Tableau, Python or similar is a plus

  • Strategy & Business Operations Senior Associate

    1 day ago

    Melbourne, Victoria, Australia Culture Amp Full time $80,000 - $120,000 per year

    Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • General Manager, Apac

    5 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Engineering Operations Manager

    2 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Associate Business Develpment Manager

    7 days ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** As an Associate Business Development Manager you will take ownership and accountability for the success of your individual sales budget through the development of sales & marketing plans, the management of your sales call cycle and growing the business through superior service. AMP Bank operates predominantly a business-to-business sales...

  • Partnerships Manager

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Product Manager

    7 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Product Manager

    7 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Manager, Talent Apac

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionises how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Advice Operations Consultant

    2 weeks ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** To provide support and professional quality service to AMP’s network of aligned and non-aligned Advisers, Licensees, and external licensees about their administrative requirements in the areas of adviser payments and registers transfers with general adviser administration operations. **How you will make an impact** To be successful in...

  • NSC Claims Manager

    3 days ago

    Melbourne, Victoria, Australia AMP Full time $120,000 - $180,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...