Chsp Administrator

**ROLE**:
The role of the CHSP Administrator is to manage and direct community access, in-home care, and community transport support to ADEC clients over the age of 65 who are eligible to receive CHSP services.

**DUTIES**:

- Prepare and post out potential client packs to prospective CHSP clients.
- Process intake administration for all new and returning CHSP clients: Manage new client enquires and referrals to CHSP.
- Conduct initial needs assessments to confirm clients’ eligibility to receive services.
- Create and update client files on Care Manager.
- Prepare and send welcome packs to new CHSP clients.
- Operate an effective system for client invoicing and payments:

- Liaise and cooperate continuously with Aged Care Accounts staff.
- Issue monthly statements to clients, including summary of unspent funds
- Process Medicare monthly claims
- Update service details as required.
- Coordinate internal referrals between CHSP and other ADEC programs. Perform on-call duties as agreed with the CHSP Officer.
- Ongoing shift management of service providers for CHSP clients, including changes and variations to delivery of rostered services.
- Data input to Care Manager as required.
- Participate as required in supervision and in-house training sessions. Other tasks and duties as directed by the CHSP Officer

**RESPONSIBILITIES**:

- Ensure that the CHSP Officer is kept fully informed of CHSP clients’ support requirements and plans.
- Keep accurate and up to date client and administrative records that meet compliance requirements.
- Adhere to ADEC’s policies and procedures at all times.

**KEY PERFORMANCE INDICATORS**:

- Ensure that the CHSP Officer is kept fully informed of CHSP clients’ support requirements and plans.
- Keep accurate and up to date client and administrative records that meet compliance requirements.
- Adhere to ADEC’s policies and procedures at all times.

**KEY SELECTION CRITERIA**:
**Essential**:

- Previous experience in an administrative role.
- Sound knowledge of the CHSP and MAC programs.
- Previous experience with the Microsoft Office suite of programs - Word, Excel (intermediate level) and Outlook.
- Highly developed verbal and written communication skills.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.
- Ability to work with mínimal supervision, within guidelines and procedures.

**Desirable**:

- Previous experience in the Aged Care sector in a comparable role.
- Previous experience in the use of electronic referral and care planning systems.
- Current Level 2 First Aid and CPR Certificate.
- Formal qualifications in social work, community development, community services or related areas.
- Excellent time management and task planning skills.
- Previous experience of working with persons from ethnic communities.

**AWARD AND CLASSIFICATION**:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES).

The classification for this position is Level 3. The terms of employment for any new employee appointed to this position will be stated in a formal Employment Contract

**What you’ll get in return**:
**You’ll also receive**:

- Salary packaging options
- Great team environment
- Chance to make a difference

**What you need to do now**:
**Salary**: $34.04 per hour

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff are required to follow all processes and procedures as per ADEC and government guidelines regarding use of PPE.

Application Question(s):

- Do you have a current NDIS Worker Screening Check?
- Do you have a qualification in Community Services, Community Development or Aged Care, or similar discipline?
- Do you have sound knowledge of Aged Care and CHSP?
- Do you have a sound understanding of the Aged Care Act, Aged Care Quality Standards, and Quality of Care Principles?
- Do you have previous experience in the use of electronic referral and care planning systems?
- Do you have a valid First Aid & CPR Certificate?
- Do you have a valid WWCC?

Licence/Certification:

- Victorian Drivers Licence (preferred)