Principal Technical Consultant

2 days ago

Brisbane, Australia Queensland Government Full time

**eHealth Queensland require an experienced Alcatel/Cisco Voice Specialist who can design, implement and troubleshoot voice solutions using a variety of design tools, management and monitoring systems.

Reporting to the Technical Delivery Manager, you will:
Lead the assessment, analysis, development, documentation and implementation of complex solutions for voice / telephony / unified communications. Ensuring alignment with best practice IM/ICT design and delivery frameworks, consistent with agreed enterprise and solution architectures.
Undertake an evaluation of risks to the integrity of infrastructure inherent in proposed implementations. Conduct configuration changes on systems in line with programs of work and the Enterprise Change Management system. You will be required to undertake out of hours work in conjunction with changes and implementations.
Validate vendor designs, assure implementation plans, review bills of material, and statement of works.
Maintain and improve your specialism (knowledge of current and emerging products, technologies and trends) whilst promoting an environment of continuous improvement within the enterprise.

Are you right for this role?

To be successful in this role you will possess a high level of expertise and experience in several of following technology domains to be able to analyse, provide technical direction, standardisation, professional advice and support of enterprise ICT services within a large customer focus organisation:
Alcatel (unified / voice) communications solutions
Cisco Unified Communications
Paging and messaging systems (Spok, MobiCall)
DECT/Wireless Voice
SIP trunk selection/routing/SBC fundamentals
Demonstrated high level skills and experience in analysing and problem-solving complex issues in large enterprise voice networks.
Experience in the design, publication, implementation, compliance and delivery of technical solutions to industry best practice frameworks for large scale, complex IM/ICT program/project(s), preferably in the health care industry.
Experience designing ICT solutions across multiple sites and scales and providing expert knowledge in relevant design standards, techniques and methods and tools for large scale complex organisations.
Demonstrated experience in the assessment, analysis, development, documentation and implementation planning of changes for large complex IM/ICT program/project(s).
Demonstrated high level analytical, conceptual and problem-solving skills with a proven record in the assessment and evaluation of technical requirements within a complex IM/ICT environment.
Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
Demonstrated ability to lead, manage and mentor a multi-disciplinary project team.

Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and development

Additional Info:
Overtime and some travel is a requirement of this role

A Class C driver's license is required.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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