Retail Facilities Manager

JLL supports the Whole You, personally and professionally.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves
Reporting to the Associate Director of Engineering, Operations & Sustainability SA. The role of the Retail Facilities Manager is to act and assist the Centre Manager’s on-site commitment of 4 days per week split across two local Adelaide Sites.
You will be responsible and accountable for the management of key retail assets, and associated plant and equipment ensuring that maintenance, repairs and minor works are being performed with mínimal disruptions to the tenants. You will also be assisting in the achievement of desired fund portfolio outcomes and results.
**Key priorities of this role is to ensure**:
The health, safety and security of all visitors and occupants.
Ensure maintenance contractors perform their planned and reactive maintenance with due care and effectiveness with mínimal disruption to tenancies
The presentation of the property and the implementation of tenant retention strategies
Key Responsibilities
Ensure all scheduled maintenance is adhered to with appropriate service reports and compliance certificates supplied by contractors in line with Australian standards and legislative requirements
Advise the Centre / Property Manager / Associate Director of EOS of incidents and events that occur throughout the building or issues that may impact on the tenants.
Obtain quotations for minor repairs/rectification to plant and equipment.
Inspect exterior entrances, ground floor foyer and carpark entrances for cleanliness, lighting defects and any other obvious disorders and hazards. Arrange repairs as required.
Check operation of building services especially lifts, air conditioning, access control systems, automatic doors for correct operation.
Spot check the general cleaning by the cleaning contractor and inform the cleaning supervisor of any shortcomings.
Programming of all system, i.e., adjusting time clocks for public holidays, access card charges, programming of afterhours air conditioning etc.
Verify contractors, issue permits if applicable and then induct all on the building rules.
Being available to respond and attend to any after hour’s problems that may occur on the building 24 hours/7 days.
We are looking for an experienced Retail Facilities Manager who is people driven and to be seen to be “kicking goals” for the clients. Experience in the management of hard and soft FM building services with emphasis on managing a portfolio of assets and their systems would be preferable.
Knowledge of Building Management Systems along with integrated systems such as HVAC, Fire, Lifts plumbing and lighting will be looked upon favourably.
Outstanding interpersonal and communication skills are essential and a reasonable level of computer literacy, with the ability to expand these skills as necessary would be beneficial.
What can you expect from us?
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, value