Aged Care Navigator

3 days ago

Camberwell, Australia City of Boroondara Full time

Aged Care Navigator
Temporary, part-time position (0.8 EFT until 30 June 2026)
Exciting opportunity to pilot a new community-focused aged care support role
$99,015.38 - $107,732.31 (pro rata to be applied) plus Super
An exciting opportunity has arisen for a capable, community-minded professional to pilot a new Aged Care Navigator service in Boroondara. Reporting to the Active Ageing Lead, this is a part-time role (0.8 EFT) working 30.4 hours per week until 30 June 2026.
A little bit about the role
The Aged Care Navigator will be the key point of contact for older people in Boroondara seeking support to access aged care services, stay connected to their community, and age well.
Working across Council sites including libraries, neighbourhood houses, seniors centres and community hubs, the role will provide practical information and person-centred support to older residents and their families.
**Key responsibilities include**:
Supporting people to navigate the My Aged Care system and access local services
Delivering one-on-one consultations and hosting informal drop-in sessions
Advocating for older residents’ needs with service providers and stakeholders
Sharing information and building awareness of the pilot program
Contributing to program evaluation and future planning
A little bit about you
You are an empathetic and community-focused professional who is confident working with people from all walks of life, including those with complex needs. You will bring strong interpersonal skills and a practical understanding of aged care systems and supports.
What are we looking for?
**To be successful in this role you will have**:
Qualifications and/or experience in community development, social work, health, or a related field
Experience working with older people or people with complex needs
Strong communication and community engagement skills
Knowledge of (or the ability to quickly learn) aged care systems and supports
A current Working with Children Check
How to Apply
To gain a real insight into this fantastic opportunity, refer to the position description or contact Elle Phillips on 9278 4738 for a confidential discussion.
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara
S-DNI

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