Deputy Manager

**ABOUT THE ROLE**:
**Summary of the role**:Responsible for supporting the daily operational management of the Patient Services Team including inpatient and outpatient services. They will share with the Manager Patient Services the responsibility for sound rostering of staff and the understanding and oversight of the private and ineligible for Medicare patient accounts and processes at Mercy Hospital for Women. The role has a focus on data quality working with the various IT systems and administrative processes which involves training and education as required.
- Located at Mercy Hospital for Women, Heidelberg
- Permanent Full Time
- Responsible for the daily operational management of admin and clerical support staff
- Be part of a great team which requires you to be highly responsive and flexible

**ABOUT YOU**:

- Previous experience in a supervisory role and staff management
- Advanced computer and training skills highly desirable
- Demonstrated time management and organisational skills
- Effective communication skills, understands regulatory requirements,

**ABOUT US**:

- Mercy Hospital for Women is a fully accredited Level 6 Public Specialist Teaching Hospital providing both public and private patient care through maternity services, neonatology and paediatrics, perioperative services, gynaecology, women's health and associated health, support and diagnostic services. We are a major teaching hospital and specialist referral centre with the medical, nursing, midwifery and allied health expertise to treat the most complex obstetric, neonatal and gynaecological cases.
- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Julie Schoenfelder, Manager Patient Services

Ms Julie Ann Schoenfelder

0384584021