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Call Centre Agent/area Coordinator

2 weeks ago

Victoria Point, Australia Absolute Domestics Full time

**About Us**

Absolute Domestics is a recruitment and referral agency that specialises in recruiting cleaning contractors and coordinating home services in nice family homes, helping busy people, professional couples, the sick and elderly and people with disabilities.

As the largest agency for domestic cleaners in the country, we have been trusted in thousands of homes for over 29 years. We operate in all major cities and major regional locations in Australia and New Zealand.

We are located in the Lakeside Shopping Centre in Victoria Point, in the Redlands.

**We have the following hours available**:
Full time - 8:30 - 5pm Monday - Friday

or

Part time - any 3 or 4 days/week 8:30am - 5pm.

**About You**
- Have a love for customer service and be able to establish effective relationships at all levels to suit our customers and contractors
- Be able to manage a team of contractors
- Minimum of 45 wpm
- Friendly and happy demeanour
- Can work independently and as a team
- Be double vaccinated

**The role will see you**
- Booking and coordinating cleaning services
- Supporting cleaning contractors as a dedicated Area Coordinator
- Retaining and increasing customers and cleaners
- Delivering solutions using your exceptional problem solving

**Why you'll enjoy working here**
- Immediate start
- Modern office environment
- State of the art and most recent development of technology and computers, telephones including our own custom-built CRM, App, Microsoft teams, cloud based Telephony.
- Friendly and harmonious team
- Ongoing training and support.
- Free Car parking.
- Half price gym membership
- Work for a company that strives to be the best in the industry.
- Be confident of job satisfaction and security in the booming home services industry.

**Job Types**: Full-time, Part-time
Part-time hours: 30.5 - 38 per week

**Salary**: $62,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Victoria Point, QLD 4164: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)