Residential Care Team Leader

2 weeks ago

Gold Coast, Australia CRUX Management Services Full time

Empower the younger generation and make a real difference
- Lead and mentor a team to ensure clients success with achieving their goals
- Have an opportunity to develop and grow professionally

Southern Cross Support Services (SCSS) is a leading Child Safety provider throughout QLD. Children, Youth & Family Services (CYF) team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals. CYF work in accordance with the Sanctuary Model of Care framework.

**What you will be doing**:

- Be a positive role model and demonstrate attributes that allow children to feel safe, build resilience and work towards positive future outcomes
- Provide the day-to-day care of all children in the residential care setting and participate in appropriate recreational activities for and with the children
- Assist children to learn life skills in a planned and supportive way & focus on the child’s positive behaviours through praise and encouragement
- Maintain a high level of confidentiality regarding the children’s information and history
- Ensure that the residential care site is clean and well maintained by undertaking general household tasks including shopping, cooking, and cleaning
- Lead the team and build a positive team culture, whilst ensuring a strong focus is placed on delivering quality services to children and young people
- Support the Case Manager with the planning, implementation, and management of strategies to support the needs of children
- Ensure all required documentation is completed by the team in a timely manner
- Plan and lead Team Meetings and complete shadow shifts with all new team members
- Delegate tasks within the residential care setting
- Complete shift work and in-home sleepovers as required

**What you will bring**:

- Flexibility across a 7 day/night roster, which can include shift work, periodic weekend, public holidays, night shifts & overnight sleepovers
- Experience in a similar senior position (desired but not essential)
- Have completed or be enrolled to commence a minimum Certificate 4 qualification in a relevant area (Child, Youth & Family Intervention/Disability/Mental Health/Community Services)
- Highly developed capacity for emotional self-regulation, including the ability to set and maintain consistent boundaries in a professional setting
- Ability to ensure attention to detail and time management with client documentation and shift reports
- Blue Card for Working with Children & NDIS Worker Screening (or Yellow Card)
- Child Safety and Criminal History Screening - LCS2
- Driver’s licence

**What we can offer you**:

- Ongoing Learning & Development including TCI training
- Annual FREE Flu Vaccination
- Reimbursement to maintain First Aid & CPR
- CEO Scholarship Program
- Employee Assistance Program
- Corporate Health Care Partners
- Location Swap - locations across QLD
- Sanctuary Model of Care Framework training
- Recognition - Employee of the Month, 5 & 10 year Service Awards

CRUX and our partner companies
- are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only appreciated - they are essential to our success._

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