Pac Shared Services Specialist

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About the Role
Reporting to the HR Shared Services Lead, you will be the first point of contact for general HR enquiries, managing the SSI employee life cycle (hire to retire) process, initiate common HR transactions in the SSI core HR system, and other employee-related systems and ensuring data integrity.
You will partner with other internal HR functions such as P&C BP, Talent, L&D and Payroll to ensure accurate, prompt, and consistent resolution or redistribution by following established channels and exceeding expectations of a positive employee experience. As part of the of the HR Shared Services team, you will support the ongoing optimisation of the SSI HR system and processes of work and drive continuous improvement and a commitment to always enhance customer service.
**Skills, Experience and Qualifications**:

- Demonstrated experience in the ability to provide advice on Awards, policies and procedures to staff and management.
- Excellent customer service skills
- HR system administration with high level of attention to detail
- Competence with Microsoft Office Products particularly in Excel intermediate/advanced
- Be highly organised with the able to prioritise work
- Tertiary Qualifications in Human Resources, Business, or a related discipline will be highly regarded
- Experience with Ceridian Dayforce (or other advanced HR systems) will be highly regarded

About SSI
SSI is a national not-for-profit organization providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.
About our Benefits
- Salary packaging options to receive up to $18,550 of your salary tax-free meaning more take-home pay
- Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
To Apply
Applications close 27th October 2024
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.