Duty Manager

1 week ago

Parramatta, Australia Holiday Inn Parramatta Full time

**About us**

Holiday Inn Parramatta boasts 181 modern contemporary accommodation rooms, 7 spacious function rooms along with restaurant Twenty One Fifty and lobby bar, located in the heart of Parramatta.

Holiday Inn Parramatta is part of IHG® Hotels & Resorts, which is one of the world’s leading hotel companies, with hotels across more than 100 countries.

**Your day to day - Duty Manager**

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As Duty Manager you act as a liaison between guests and management. Represent Senior Management and in their absence is entirely responsible for the seamless running of the Hotel. You will act as an Ambassador for the Hotel and manage the hotel guests to ensure their comfort and well-being at all times.

This role will manage all aspects of the front office from guest arrival to departure to deliver a guest experience that is unique and brings the brand to life. You will provide assistance in all hotel operations as well as providing support and training for the Front Office team.
- At least 1 year Duty Manager experience is essential.
- Proven track record in delivering excellent customer service.
- Experience in supervising and training other team members and departments.
- Proven complaints handling skills.
- High level of planning and organisational skills.
- Excellent attention to detail.
- Ability to work under pressure whilst prioritising and managing time to meet tight deadlines.
- Excellent written and verbal communication skills with the ability to deal with people at all levels in an organisation.
- Resilient, with the ability to achieve and excel under pressure.
- Impeccable level of personal presentation.
- Excellent communication & negotiation skills.
- You are able to work shift work which involves various shifts including Mornings, Evenings, Overnights, Weekends and Public Holidays.
- Knowledge of Opera PMS preferred.
- Salary package from $73,367

**Qualifications and requirements**
- Strong communication skills.
- High level of computer literacy - Excel and Opera experience
- Excellent attention to detail.
- RSA and First Aid qualifications or be willing to obtain.
- **Must live in Australian and have full work rights**

**Personal Attributes**
- Warm, friendly outgoing personality
- Well-groomed and professional presentation
- Passion for hospitality and people

**Employee Benefits**:

- IHG discounted worldwide accommodation, free on site car parking, close to public transport, complimentary meals while on shift, paid birthday leave.

Pay: $73,367.00 - $74,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift

Work Authorisation:

- Australia (required)

Work Location: In person

  • Duty Manager

    2 weeks ago

    Parramatta, Australia Crown Hotel Parramatta Full time

    Are you looking for more excitement in your role as a duty manager? Do you want to work in a venue that offers live music and entertainment? The Crown Hotel located in the Parramatta CBD on vibrant Church Street, surrounded by restaurants and bars is looking for enthusiastic individuals with management experience. You’ll help lead an enthusiastic team...

  • Pool Duty Manager

    1 week ago

    Parramatta, Australia Parramatta City Council Full time

    Part Time | 12 months | Future opportunities - Generous Leave | Great Benefits | Supportive Team City of Parramatta is a progressive council with 260,000 residents: one community, proudly diverse. Parramatta is a vibrant city, with a growing developing business district with a thriving community. Central to our vision for an activated global city are the...

  • Duty Manager

    1 day ago

    Parramatta, Australia Topclass Management Full time

    Since opening our doors, we have undergone many renovations which has led the building to its current form. With a newly renovated bar, gaming and sports bar area with pool tables and large TV Screens as well as weekly event entertainment and plenty more to come, this is an exiting time to come on board with us and continue to grow with our great team and...

  • Duties Based Project Manager

    1 week ago

    Parramatta Park, Queensland, Australia beBeeOpportunity Full time $113,574 - $125,720

    Project CoordinatorWe are seeking a highly organized and detail-oriented Project Coordinator to join our team. As the central link between strategy and execution, you will play a crucial role in coordinating requests, supporting high-impact initiatives, and leading small projects that drive business outcomes.Your Key ResponsibilitiesManage and prioritize...

  • Duty Assistant

    2 hours ago

    Parramatta Park, Queensland, Australia beBeeAdmin Full time $60,000 - $80,000

    Administrative CoordinatorWe seek a highly skilled Administrative Coordinator to join our client in the FMCG industry.Main Responsibilities:Welcome visitors and direct them to the relevant personnel or department.Facilitate meeting room bookings and organisation.Manage incoming calls and redirect them professionally.Courier pickups and deliveries are to be...

  • Asset Manager

    1 week ago

    Parramatta, Australia sharonbennie Full time

    **Up to $100K package + uncapped comms**: - **One of Sydney best market leaders**: - **Very clean, easy to manage portfolios**: - **8.30am to 5.30pm Monday - Friday** **Company** Considered by many to be an industrial property services property leader, our client provides a number of services catering to increasingly sophisticated client...

  • Asset Manager

    10 hours ago

    Parramatta, Australia sharonbennie Full time

    **Up to $85K package + uncapped comms**: - **One of Sydney best market leaders**: - **Very clean, easy to manage portfolios**: - **8.30am to 5.30pm Monday - Friday** **Company** Considered by many to be an industrial property services property leader, our client provides a number of services catering to increasingly sophisticated client...

  • Operations Manager

    2 weeks ago

    Parramatta, Australia Parramatta Leagues - Home of the Eels Full time

    **We’re for you. We’re for community. We’re for the Eels.** **About us** Parramatta Leagues Club (PLC) is one of Australia’s most iconic Clubs in the Western Sydney region, strengthened by our sister club Vikings Sports Club (Dundas) and newly amalgamated Dural Club. We are passionate about bringing together our community, supporting local causes,...

  • Commercial Property Manager

    4 days ago

    Parramatta, Australia kHOURY & PARTNERS Full time

    You will be working directly with the Senior Property Manager, assisting in the management of a diverse portfolio of retail, commercial and industrial properties. Key duties and responsibilities include: Property repairs and maintenance Management of fire safety and compliance Rent reviews Arrears management Inspections Liaising with a various...

  • Office Manager

    2 weeks ago

    Parramatta, Australia W4U Full time

    Office Manager/All-rounder We are seeking to appoint an Office Manager/All-rounder at our Sydney branch. Full function front office admin role assisting in sales & accounts. Company Profile: Established in 1955, One-stop commercial laundry solutions provider for all sales and service requirements and is renowned for a commitment to customer satisfaction...