Team Leader Reactive Tree Maintenance

**Work type**
- Permanent Full Time

**Location**
- Dandenong

**Department**
- City Futures

**Band 6 - $99,846 - $108,835 per annum (plus super)**

**Permanent Full Time (Vehicle options)**

**About Us**

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

**About the role**
**The City of Greater Dandenong is seeking a Team Leader Reactive Tree Maintenance to lead the delivery of arboricultural maintenance services focused on reactive and urgent works across the municipality.

This newly established position reports to the Coordinator Urban Forest and plays a key role in ensuring the safety and integrity of Council’s tree assets.

You’ll oversee the daily coordination of contractors delivering tree pruning, removal, and urgent works in response to customer service requests and weather events. The role includes scheduling works, verifying quality, liaising with internal teams and stakeholders, and helping ensure a consistent and risk-based approach to tree maintenance.

**About you**
**You’re an experienced arboriculture professional with a strong understanding of tree maintenance practices, industry standards and the importance of delivering responsive, high-quality services. You’re confident coordinating contractors, enjoy problem-solving, and take pride in ensuring Council’s tree assets are well managed and maintained.

This is a great opportunity to step into a leadership role where you can contribute to a well-managed and resilient urban forest, while supporting a service that directly benefits the community.

**Key requirements**:**
- Tertiary qualification in Arboriculture, and or Certificate 5 Arboriculture
- Several years experience working in local government or a similar environment
- Demonstrated ability to plan, coordinate, prioritise and manage workloads of staff and contractors in a multi disciplinary environment to meet deadlines.
- Demonstrated comprehensive knowledge of Arboriculture maintenance contracts, with high level and problem solving skills with the capacity to inspire and support innovative thinking
- Demonstrated understanding and use of performance, safety and quality management systems.
- Understanding of relevant current state and federal policies, guidelines and legislation.
- Knowledge and skills in contemporary management practices, staff management, performance management, staff development, change management and business excellence.
- Highly effective interpersonal skills, incorporating verbal and written communication, listening, liaison, advocacy, facilitation skills, as well as excellence in customer service delivery.
- Proven commitment to customer service principles and a demonstrated ability to provide a professional service to a diverse range of clients.
- Demonstrated willingness to work a flexible spread of hours including availability to regularly work after hours as required, including occasional weekends.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

**Benefits of working with us**

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us
- Council is commitment to providing an