Retail Assistant

2 weeks ago

Melbourne, Australia Cash Converters Full time

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

**We are**
We are currently looking for a Buys and Loans Operator to join us at our Melbourne City in a Full-time capacity.

**About the role**
- The position is a Retail based role, in our Buys and Loans Department
- You will accurately perform day-to-day transactions in our Buys and Loans department
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends
- Building lasting relationships with our customers by actively listening to and understanding their needs
- Effectively communicate pricing, valuation and pawnbroking machinations to our loyal customers; and
- Perform all transactions in line with company and legislative requirements.

**About you**
- Proven customer service experience, ideally within a retail environment
- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware
- Confidently able to negotiate with our devoted customers for a win/win outcome
- Strong communication skills that build rapport, trust and demonstrate compassion; and
- Are interested and have the ability to discuss and clearly explain contract details with customers.

**What’s on Offer**
- Store and team bonuses and incentives ongoing
- Career development opportunities
- Full training provided
- Health Insurance Discounts (Bupa & HBF)
- 30% Store Discount
- Plus, much more.

We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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