Assistant Housekeeping Manager

5 days ago

Melbourne, Australia Yes Hospitality Group Pty Ltd Full time

**Overview**:
The Assistant Housekeeper/Assistant Manager (Housekeeping) maintains high levels of cleanliness and presentation in both back-of-house and public areas. He/She also makes instant reports on areas or items that need maintenance to the department’s head.

**Duties and Responsibilities**:

- Carry out change to improve process
- Engage in initiative to improve service
- Ensure sustainable business operations through adoption of environmental practices
- Foster teams’ initiatives and creativity
- Make use of critical thinking and analytical skills at work
- Manage a diverse service setting
- Manage operations for service excellence
- Manage guest experience
- Manage guest/residents’ concerns and feedback
- Oversee housekeeping operations in rooms, laundry and public area
- Read and assess work reports
- Solve problems and make decisions at supervisory level
- Support workplace relations and diversity
- Support innovation process within own scope of work in business unit
- Support strategies and work plans
- Take measures to prevent loss/risk
- Daily supervision of all housekeeping staff at hotel
- Schedule and train all new housekeeping staff members
- Prepare the rosters for the staff
- Complete the training assessment forms and induction forms

**Qualifications, Skills and Experience**:

- **Qualifications**_
- A Diploma/ bachelor's degree in hospitality or a related field
- **Prior Experience**_
- Experience in and knowledge of Housekeeping
- **Skills**_
- Knowledge of legislature and practices
- Excellent written and verbal communication skills
- Good interpersonal skills
- Knowledge of Housekeeping resources and tools
- Passion about Housekeeping methods
- Attention to detail

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Work Authorisation:

- Australia (required)

Work Location: In person

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