Assistant Housekeeping Manager

2 weeks ago


Melbourne, Australia Marriott International, Inc Full time

**Job Number** 23101471

**Job Category** Housekeeping & Laundry

**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Assistant Housekeeping Manager will be required to manage the administration and operation of the entire housekeeping department ensuring the cleanliness of guest rooms and public areas. Conduct their duties in a courteous, safe, and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Ensures knowledge and understanding of OSHA regulations are up to date.
- Oversees all lost and found procedures.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Works effectively with the Engineering department on guest room maintenance needs.
- Understands and complies with loss prevention policies and procedures.
- Ensures all employees have proper supplies, equipment and uniforms.
- Assists in supervising an effective inspection program for all guestrooms and public space.
- Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
- Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
- Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

**Ensuring Exceptional Customer Service**
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Sets a positive example for guest relations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.



  • Melbourne, Australia SOFITEL Full time

    **Company Description** Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts,...


  • Melbourne, Victoria, Australia Ozone Services Group Full time

    Staff Referral Bonus: Rewarding employees for bringing in great talent.Flexible Rostered Days: Monday to SundayCelebrations for Housekeeping Week : Encouraging camaraderie and team spirit.Employee of the Month Recognition: Celebrating top performers with rewards.Gift Cards and Incentives: Showing appreciation for dedication and excellence.On-the-Job...


  • Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Team Leader for one of our housekeeping teams in Melbourne. Right now, we're looking for a Housekeeping Team Leader to help oversee the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest expectations...


  • Melbourne, Victoria, Australia Royal Freemasons LTD Full time

    OverviewJoin to apply for the Housekeeping Assistant - Coppin Centre Melbourne, VIC role at Royal Freemasons LTD.The Royal Freemasons community is looking for an experienced and motivated Housekeeping Assistant to join our team at Coppin Centre Residential Aged Care Facility in Coppin. Our Housekeeping Assistants play an important role in ensuring a clean,...


  • Melbourne, Victoria, Australia Royal Freemasons LTD Full time

    OverviewJoin to apply for the Housekeeping Assistant - Coppin Centre Melbourne, VIC role at Royal Freemasons LTD.The Royal Freemasons community is looking for an experienced and motivated Housekeeping Assistant to join our team at Coppin Centre Residential Aged Care Facility in Coppin. Our Housekeeping Assistants play an important role in ensuring a clean,...


  • Melbourne, Australia Empire Hospitality Australia Pty Ltd Full time

    This is an opportunity to make your mark. An exciting opportunity with a long-term career focus has become available for a highly experienced 5-star Housekeeping Manager with proven experience in managing a luxury hotel's housekeeping department. You will bring your extensive experience to the team and then manage the department and contract obligations....


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23204714 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset...


  • Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality is seeking an experienced Assistant **Housekeeping Manager **for one of the hotels in the heart of Melbourne CBD. **Key Requirements of the role**: - Setting up the key tasks for you and the team - Team briefings to conquer the challenges ahead - Work with the hotel leadership team on short - and long-term quality metrics - Delivery of...


  • Melbourne, Victoria, Australia Royal Freemasons LTD Full time

    Overview Housekeeping Assistant - Coppin Centre Melbourne, VIC at Royal Freemasons LTD The Royal Freemasons community is looking for an experienced and motivated Housekeeping Assistant to join our team at Coppin Centre Residential Aged Care Facility in Coppin. Our Housekeeping Assistants play an important role in ensuring a clean, hygienic and safe...


  • Melbourne, Victoria, Australia Royal Freemasons LTD Full time

    OverviewHousekeeping Assistant - Coppin Centre Melbourne, VIC at Royal Freemasons LTDThe Royal Freemasons community is looking for an experienced and motivated Housekeeping Assistant to join our team at Coppin Centre Residential Aged Care Facility in Coppin.Our Housekeeping Assistants play an important role in ensuring a clean, hygienic and safe home for our...