Inventory System Support Analyst

**About us**

**Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

**The opportunity**

Be a crucial member of our team as an **Inventory System Support Analyst**, contributing significantly to the integration of a Warehouse Management System (WMS) into our ERP and overseeing IDOCs for continuous enhancements to our inventory management. This position offers a chance to join our continuous improvement initiative, making valuable contributions to the efficiency and effectiveness of our operations as we transition to our new distribution center in Marsden Park.

**Key Responsibilities**:

- Work with cross-functional teams to support the integration of WMS with SAP.
- Analyze existing inventory management processes and recommend improvements to increase efficiency and accuracy.
- Maintain accurate inventory records and provide regular reporting to management.
- Investigate and resolve any issues related to IDOC processing, including identifying the root cause of errors and working with the IT technical team to implement solutions.
- Utilize Power BI to develop visually engaging and data-driven business reports, enabling efficient decision-making and providing key insights for stakeholders.
- Develop and maintain training materials, including work instructions, quick reference guides, and training videos to support system implementations, upgrades and inventory processing.
- Conduct training sessions for end users and other stakeholders on system functionality, business processes, and best practices.
- Conduct required system user acceptance testing and ensure that changes are thoroughly tested before they are deployed to the production environment.
- Participate in continuous improvement initiatives to enhance inventory management capabilities.

**About you...**

At Device Technologies, we succeed through our commitment to four key values:
**Delivering Innovation** - We encourage and reward fresh ideas and are committed to supporting our people to make change.

**Seeking Collaboration** - We support each other in our combined mission to help others achieve their goals.

**Taking Ownership** - We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.

**Practising Good Business** - Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.

**Experience required**:
**Essential**:

- At least 2-3 years of experience in SAP implementation and support
- WMS expert with a proven track record of optimizing warehouse operations through system enhancements and process improvements
- 3+ years of experience in inventory management or related field
- Strong analytical and problem-solving skills.
- Knowledge of inventory management systems and processes
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team

**Desirable**:

- Bachelor’s degree in computer science, Business Administration, or a related field (or industry experience thereof)
- Strong Excel/PowerBI user with experience in SQL and other data querying languages

**Interested?**

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
- It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer._