People and Culture Consultant

**Work type**:Continuing
- Full-time / Continuing appointment
- Melbourne (Bundoora) Location

Are you an experienced HR generalist with a passion for leadership, service excellence, and operational impact? Join La Trobe’s People & Culture team as the lead for our AskP&C frontline service. You’ll ensure consistent, timely, and high-quality advice across the University, shaping the way we support staff and leaders in a dynamic and values-driven environment.

At La Trobe University, we’re strengthening our People & Culture service delivery model and seeking a confident and capable People & Culture Consultant to lead our frontline advisory team. As the day-to-day lead of the AskP&C function, you’ll be responsible for ensuring the delivery of consistent, timely, and high-quality people advice across the University. This is your opportunity to drive great service, uplift leader capability, and be a visible force for people-focused solutions.

With a focus on responsiveness, problem-solving, and values-aligned outcomes, this role is critical in shaping how we support staff and leaders across a complex and dynamic environment. You’ll manage complex people matters, lead a high-performing team, and work closely with Strategic Business Partners to support the broader people agenda.

This is a unique opportunity for a strong HR generalist with a coaching mindset and service excellence at their core.

What you will doing
- Coordinate the ASK P&C function—ensuring frontline people advisory services align with our Client Service Delivery Framework.
- Triage operational issues and complex cases, escalating appropriately to Strategic Business Partners as needed.
- Operationalise policy, legislation, and enterprise agreements with accuracy and clarity.
- Coach manager and leader capability—providing tools, training, and responsive guidance.
- Refine and streamline operational workflows—tools, knowledge libraries, triage guidelines—to enhance efficiencies.
- Track service trends, identify workforce risk areas, and contribute to continuous service improvements.

What you will bring to the role
- HR generalist or consultant experience (min. 4 years or equivalent) in a complex organisation.
- Strong knowledge of HR policies, enterprise agreements, industrial frameworks, and employment law.
- Proven ability to lead operational teams or advisory services (service standards, continuous improvement).
- Capability to coach and influence stakeholders across diverse levels.
- Excellent prioritisation, problem-solving, and resilience skills.
- High personal accountability, initiative, and integrity handling confidential matters.

Ready to make a real difference?

If you're passionate about the way we support staff and leaders and ready to help shape a high-performing, future-ready university - we’d love to hear from you.
- Please refer to the Position Description for other duties, skills and experience required for this position._

**Benefits**:

- **17% employer contributed superannuation**:

- **On site child care facilities**:

- **Flexible work arrangements**:

- **Discounts for staff and their family members to study a range of La Trobe courses**

**How to apply**

Closing date: By 11:55pm on **Tuesday, 12 August 2025**
- **An up-to-date CV/Resume**:

- **Cover Letter that addresses your suitability for the role**

**Aboriginal and Torres Strait Islander Applicants**

**_ All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement_**.