Customer Success Consultant

3 days ago


Waterloo, Australia Winning Appliances Full time

**Job Description** Are you passionate about delivering world-class customer experiences? Ready to thrive in a fast-paced, people-focused environment?**
- Be a go-to expert on our products, services, and systems—because knowledge is power
- Build strong relationships with internal teams and suppliers to ensure customers get seamless, top-notch support.
- Keep calm and take care of complaints, referring them to the right escalation channels when necessary.
- Liaise with manufacturers on behalf of customers and maintain stellar supplier relationships.

**Qualifications**
- Customer service or sales experience is a bonus, but not a dealbreaker—we value a great attitude above all
- A passion for delivering WOW moments for every customer.
- Excellent communication skills (written and verbal) and attention to detail.
- A team-player mindset with self-motivation and the ability to work autonomously.
- High computer literacy (MS Office, G-Suite experience is a plus).
- Cool, calm, and collected under pressure—you thrive in fast-paced environments.

**Additional Information**
- ** Flexible Work Opportunity: Full-Time or Part-Time**
- ** Weekend availability is essential**, but we’re all about balance—let’s chat about how we can tailor the schedule to suit you.
- We’re all about promoting from within, and we’re a growing company. Where you start isn’t where you’ll finish
- Our in-house Training Academy offers nationally accredited qualifications (Cert III & Cert IV) so you can upskill and stay sharp.
- From retail discounts and travel deals to wellness packages and entertainment offers - we’ve got something for everyone
- Access to our employee assistance program (EAP) to ensure you’re supported in both your personal and professional life.



  • Waterloo, Australia Winning Services Full time

    **Company Description** The Winning Group isn't just a retail business as you might know us; we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Appliances Online, Winning Services, Home Clearance and...


  • Waterloo, Australia Appliances Online Full time

    **Company Description** Appliances Online transformed the online appliance market in the early 2000s and has maintained its position as an industry leader ever since. As Australia’s largest online appliance retailer, we continue to set the standard for innovation and customer satisfaction. Our commitment to excellence has earned us numerous prestigious...


  • Waterloo, Australia Workfast Pty Ltd Full time

    Workfast are looking for **experienced Retail Sales Consultants **to join their trade supplies team in a showroom in Waterloo NSW. **The rate of pay is $27 per hour + Super. This is a permanent position with our client.** As a bathroom life sales consultant, you’ll be supporting builders & architects on projects and assisting homeowners as they navigate...

  • Showroom Consultant

    1 week ago


    Waterloo, Australia Winning Group Full time

    Company Description **About Us** Spence & Lyda is a highly-renowned Australian furniture and lighting retailer. Having first opened 25 years ago in Sydney, Spence & Lyda has recently joined the Winning Group, a fourth-generation Australian and family-owned business that has been helping people create their dream homes for over 116 years. **Job...


  • Waterloo, Australia Reece Group Full time

    2 x Full Time and Part Time Retail Consultants (Waterloo) **About Reece** Reece is an Australian success story that continues to go from strength to strength. Join a fun team environment. **Company Benefits** - Learning & career development opportunities - Team member discounts on company products - Paid parental leave - Full and part time opportunities...

  • Sales Consultant

    1 week ago


    Waterloo, Australia Retailworld Resourcing Full time

    **The Brand**: Our client has gone through unprecedented growth, specialising in luxury goods for the home. Providing expertly chosen products a with the largest brands in the world they have a proud heritage and always deliver a luxury in store experience. Unmatched product knowledge and world class service are provided daily in this high performing...


  • Waterloo, Australia Rogerseller Full time

    Company Description Rogerseller is an Australian family owned business that has been operating for over 125 years. We are recognised leaders in high end bathrooms, kitchens and laundries. Rogerseller recently became part of The Winning Group, award-winning retailers of premium household appliances. **Job Description**: **About the opportunity** We are...


  • Waterloo, Australia The Automotive Group Full time

    **Atarmon Location**: - **$32.25 per/h + comm.**: - **Gtd 20hrs per week (8:00am to 12:00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...


  • Waterloo, Australia Winning Group Full time

    Company Description - Spence & Lyda is a highly-renowned Australian furniture and lighting retailer, showcasing designs that add meaning to the living experience. Having begun 25 years ago in Sydney, Spence & Lyda has recently joined the Winning Group, a fourth-generation Australian and family-owned business that has been helping people create their dream...

  • Showroom Consultant

    2 weeks ago


    Waterloo, Australia Winning Group Full time

    Company Description **About Us** Spence & Lyda is a highly-renowned Australian furniture and lighting retailer. Having first opened 25 years ago in Sydney, Spence & Lyda has recently joined the Winning Group, a fourth-generation Australian and family-owned business that has been helping people create their dream homes for over 116 years. **Job...