
Implementation Manager
3 days ago
**About Rippling**
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
**About The Role**
This is an exciting opportunity to be a foundational team member of Rippling’s Global Implementation team AND a foundational member of our APAC team - the second Implementation Manager hire in Sydney
Implementation is an essential differentiator for Rippling. As an Implementation Manager, you will work with our customers across various segments to implement and drive the adoption of Rippling’s global products. You will leverage deep domain expertise and partner it with a deep knowledge of Rippling’s global products as well as strong commitment to customer experience.
Each member of our team is challenged to take on independent projects and show their individual strengths, from product to client experience. Your work will ensure that our clients will have a seamless implementation experience
**What you will do**
- Become a Rippling expert - You’ll be a go to resource for our customers within 60 days and with internal colleagues within 90 days
- Partner 1x1 with an evolving set of clients and own the successful launch of their Global all-in-one Employee Management Platform Implementation
- Drive Customer Timelines & Adoption - Enable our customer base by deeply understanding your clients’ use cases and aligning them to Rippling’s best practices
- Partner with and provide Australian domain expertise to our customers and internal Rippling peers
- Pitch in on developing/documenting implementation processes and best practices
- Understand our customer use cases - collaborate closely with internal teams such as Customer Experience & R&D to improve our process and products
**What you will need**
- Minimum 2 years of experience with Australian based Payroll plus experience with HR and/or Finance domains
- Proven project management experience deploying multiple projects simultaneously and on time in a fast-paced environment. Nothing slips through the cracks
- You love interacting with customers and always seek to deliver a great customer experience
- Creative in finding solutions: You are relentless in searching documentation, asking questions, and you always seek to understand the why behind customer requests
- Confidently navigate multiple external stakeholders that can range from executives to front line staff in IT, to Operations, to HR, to Finance
- Comfortable working in an autonomous environment, can expertly prioritise, and have a knack for identifying internal and external blockers
**Bonus**
- 2+ years experience in Implementation, Technical Account Management, or Customer Success at a fast-paced SaaS company
- Proficient in tools such as JIRA, SFDC, G Suite, Outreach, Mac computers
**About The Team**
The Global Implementation team is the newest edition to our Implementation family here at Rippling. The current team has several Implementation Managers located in the US and we’re excited to expand into new locations globally. Our current Implementation department includes over 100 team members from various backgrounds across two continents. We often collaborate closely with account executives, engineers, and other stakeholders on a daily basis to continuously improve our products and ensure our clients receive a stellar product and end-to-end Rippling experience.
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role._
- #li-hybrid_
-
Implementation Manager
1 week ago
Sydney, New South Wales, Australia ADP Full time $80,000 - $120,000 per yearPosition Title: Implementation ManagerReporting Line: Implementation DirectorPosition Purpose:Management of ADP's Implementation team and associated activities to ensure timely and efficient delivery of all aspects of ADP's implementation services to all new and/or existing clients across multiple market segments.Key Responsibilities:Manage and plan...
-
Implementation Manager
2 weeks ago
Sydney, Australia Rippling Full time**About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...
-
Implementation Manager
1 week ago
Sydney, Australia Rippling Full time**About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...
-
Manager, Implementation
1 week ago
Sydney, Australia Rippling Full time**About Rippling** Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...
-
Implementation Manager
1 week ago
Sydney, Australia Granite Consulting Full timeImplementation Manager - 6 months - Sydney Our client, a reputed financial services company, is looking for an Implementation Manager with experience in IT infrastructure projects to work on a contract basis in Melbourne/Sydney. Key Requirements: - Overall IT experience of 10+ years. - Project delivery experience within multiple infrastructure arenas -...
-
Implementation Manager
2 weeks ago
Sydney, Australia Relevance AI Full timeRelevance AI enables companies to delegating as much work as possible to AI. Our no-code platform helps people build an AI Workforce with "agents" - autonomous, reasoning bots. We enable companies to completely automate work such as outbound lead gen with our BDR agent template. For the first time ever, teams are only limited by their ideas instead of their...
-
Implementation Manager
4 days ago
Sydney, New South Wales, Australia Commerce Full time $80,000 - $120,000 per yearWelcome to the Agentic Commerce EraAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver...
-
Implementation Manager
2 weeks ago
Sydney, Australia XPT Software Australia PTY Ltd Full time**About us**: **About XPT** - XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company - XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains. - We have 120+ technocrats in Australia working at our client locations. - XPT Software Australia is part of group...
-
Implementation Manager
6 days ago
Sydney, Australia Adyen Full timeImplementation Manager **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice for many of the world's top merchants. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment...
-
Implementation Manager
2 weeks ago
Sydney, Australia Atlas Technology Solutions Full timeWe believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially...