Customer Service Representative

2 weeks ago

Maddington, Australia Momentum Consulting Group Pty Ltd Full time

**About us**

Work with a Leading global company who have been involved in extensive projects across Australia and New Zealand. They have been integral to various sectors, including Oil and Gas, Mining and Resources, and Industrial and Commercial Construction. They are seeking an experienced Customer service representative to join their expanding team. As a customer service Representative, you would be responsible for handling customer inquiries, resolve issues, process transactions, collaborate with the team, maintain positive customer relationships, and ensure compliance with regulations.

**Benefits**
- Competitive salary - $65K - $70K + 11% Super
- 8:00 am - 4:30 pm, Monday to Friday
- Office located in Maddington, free on-site parking.
- Ongoing training and development

**About the role**

As a customer service Representative, you will be responsible for the following:

- Resolving customer issues and concerns effectively.
- Processing credit transactions and return materials.
- Collaborating within the Customer Service Team to assist in the processing of Requests for Quotation (RFQ) to Order release stages.
- Building and maintaining positive relationships with customers and potential customers to ensure satisfaction and identify future business opportunities.
- Providing support to internal stakeholders and collaborating with them to address customer needs.
- Answering customer queries related to pricing, turnaround times, and technical information.
- Entering, maintaining, and reviewing customer pricing and database information.
- Actively contributing to the business by generating ideas, identifying risks, and assisting in resolving issues and problems.
- Ensuring compliance with Valmont Australia and New Zealand Government Acts, Regulations, and Codes of practice, including community requirements and trade practices.

**To be successful, you will possess the following**:

- 1 to 2 years’ experience in a similar role
- Excellent customer service skills with an ability to build new and foster ongoing customer relationships and demonstrated success in providing superior customer service to a diverse range of clients and customers.
- Possess strong written and verbal communication skills.
- Positive attitude and personable demeanor
- Proficient in software programs, particularly Microsoft Office Suites. Training will be provided with other programs that our client works with.
- Preferred knowledge and experience in the steel fabrication and/or construction industry (highly desirable but not essential).
- Strong problem-solving skills with an ability to identify and resolve and determine proper solutions in a timely manner.
- Be highly motivated, taking pride in delivering quality levels of customer service.

**How to Apply**

If this sounds like an opportunity you would be interested in, make sure to **APPLY** today.
- Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply._

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)
- Administration: 1 year (required)

Work Location: In person

  • Customer Service Representative

    3 days ago

    Maddington, Australia Momentum Consulting Full time

    _**Involved in the manufacturing and supply of allied steel products, our Client is currently seeking a personable and enthusiastic Customer Service Representative to join their supportive and friendly team on a permanent, full-time basis in Maddington!**_ **This role will involve**: - Working with current and prospective customers throughout the order to...

  • Customer Service/sales Representative

    3 days ago

    Maddington, Australia IPA Personnel Services Full time

    **About the Company** Our client, a premier manufacturer of metal door frame solutions in Perth, is looking for a Customer Service Sales Representative to be based in their office in Maddington. **About the Role**: In this role, you will be instrumental in catering to the needs of valued customers, both assigned accounts and walk-in clients....

  • Field Representative

    6 days ago

    Maddington, Australia DuluxGroup Full time

    Bring a great attitude and enthusiasm to start your career with DuluxGroup - A truly flexible and autonomous role - choose your start times! - Casual position working with market-leading brands & products **About the Role** We're looking for a Casual Field Representative to join Retail Select Team and provide a range of services in the hardware and...

  • Customer Service Officer

    1 week ago

    Maddington, Australia Chefmaster Australia Full time

    Chefmaster Australia have been supplying to the hospitality industry for over 50 years We are looking for someone to join our team that will be our Social Media content creator and who is passionate about brand building, someone that has a creative flair and knows how to word content that captures attention. You will also need to have excellent Customer...

  • Service Representative

    6 days ago

    Maddington, Australia Cleanaway Full time

    Vacancy no: 522009 Work type: Permanent - Full Time **Location**: Maddington WA Australia Categories: Drivers & Operators, Trades & General Labour

  • Protective Coatings Representative

    3 days ago

    Maddington, Australia DuluxGroup Full time

    Launch your career with an industry leader! - Own your own territory and work autonomously! - Deliver successful outcomes whilst driving new opportunities! **About the role** As a Protective Coatings Sales Representative for Dulux, you will service, manage, and develop the customer base in Perth and predominantly south of the river. This role sits within...

  • Customer Service Administrator

    1 week ago

    Maddington, Western Australia Smart Workzone Hire Full time $45,000 - $60,000 per year

    About UsSmart Workzone Hire is a fast-growing, national company providing innovative traffic management solutions across Australia.We're seeking an energetic and organised Customer Service Administrator. This role suits someone who enjoys variety, thrives on detail, and wants to be part of a high-performing, collaborative team.**Flexible around school hours...

  • Receptionist / Customer Service

    3 days ago

    Maddington, Western Australia All Flags and Signs Pty Ltd Full time $45,000 - $60,000 per year

    WANTED: Remarkable Receptionist for Short-Term ContractWe are looking for an experienced receptionist to join our small admin team in Maddington as soon as possible. Our customer service team members are essential to the success of the company as a whole.This role will be part-time on a short-term contract (ending 19 December 2025) with the possibility of...

  • Service Receptionist

    2 weeks ago

    Maddington, Australia Autoleague Full time

    Conveniently located near public transport - Opportunities for career progression - Employee rewards and discount programs **Maddington Hyundai and Isuzu UTE** are seeking a customer focused** Receptionist** for an exciting opportunity to join their vibrant service team. To be considered, you will excel at providing excellent customer service and...

  • Customer Service Manager

    2 weeks ago

    Maddington, Australia Inventec WA Pty Ltd Full time

    **About us** Company Name: INVENTEC WA PTY LTD Manufacturing Company **Responsibilities**: - Improve customer service experience, create engaged customers and facilitate organic growth to generate more revenue. - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that...