North Qld Head of Animal Care Centres

**About the role**

Lead RSPCA Qld’s Animal Care Centres across our North Queensland region by mentoring teams, ensuring best practices in animal welfare, and driving program development to enhance animal care and community engagement. This role requires strong leadership, operational oversight, and a hands-on approach to ensure compliance, efficiency, and continuous improvement across all shelters.
- Lead the regional centres by mentoring and developing a diverse team of animal care staff, fostering a culture of trust and fairness, and ensuring best practices in animal welfare management.
- Ensure compliance with legislation, regulations, and industry standards, while providing operational, welfare, and financial performance reports.
- Drive program development, focusing on initiatives like boarding services, educational workshops, and foster care expansion.
- Collaborate with stakeholders and community partners to smoothly implement new programs, enhancing operational efficiency and financial independence.
- Lead daily operations, including vendor management, WHS compliance, and animal care, while ensuring shelters and properties are maintained and audited.
- Work closely with People & Culture and General Manager to manage recruitment, staff development and succession planning, performance planning, budget preparation and projects.
- Champion a culture of open communication and lead by example, actively participating in shelter operations when needed.

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**About you**

You'll be a great communicator with top-notch interpersonal skills. If this is the right role for you, your skills and qualifications may also include:

- Extensive and comprehensive line management experience - ideally minimum of 5 (five) years.
- Degree in Animal Husbandry/Science or equivalent is preferred with a thorough understanding of the Animal Welfare Industry.
- Certificate IV in Business (Front Line Management) or willingness to pursue this qualification.
- Valid open driver's license.
- Strong financial management skills and stakeholder engagement.
- Flexibility to work across the weekend when required.
- Proven leadership, supervisory, and multi-disciplinary management skills.
- Exceptional organisational and communication abilities across all levels.
- Strong attention to detail and proficiency in technology.
- Ability to identify and describe animal characteristics.
- Commitment to RSPCA Qld’s mission and vision, with the capacity for physical tasks, including manual handling of up to 10 kg.

**Why Join Us?**
- **Work Your Way**: Embrace a flexible working environment that adapts to your life.
- **Comprehensive Support**: Enjoy peace of mind with 8 weeks paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions Plus, access to counselling and mental health services whenever you need.
- **Perks Galore**: From free on-site parking to exclusive staff discounts, novated leases, free pet vaccines, and 40% off Royal Canin pet food, we’ve got you covered And yes, you can even welcome a new best friend with free animal adoption options.
- **Grow with Us**: Unlock your potential through expansive learning and development programs designed to elevate your career and skill set.
- **Purpose-Driven Impact**: Join a mission-driven organisation where every task you embrace makes a real difference to the welfare of animals. Be a part of something that truly matters

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**Interested?**

RSPCA Qld acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. RSPCA Qld is an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation, or gender identity.

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**RSPCA Queensland - Who are we?**

At RSPCA Queensland, we’ve been the state’s leading animal welfare charity for nearly 140 years, dedicated to improving the lives of all animals—domestic, farmed, and native. Every year, we care for over 42,000 animals, relying on the generosity of animal lovers like you to fund 96% of our lifesaving services.

We are also the only charity in Queensland with the power to enforce the _Animal Care and Protection Act _(2001) and investigate animal welfare concerns through our Inspectorate. Our team is on the front line to protect those who can’t speak for themselves.

Our mission? Together We Change Lives—and that includes yours. Join us and be a part of a team where every day is an opportunity to make a real impact on the lives of animals in need and improve animal welfare across Queensland.