Contact Centre

2 days ago


Melbourne, Australia Dixon Appointments Full time

$36.34 per hour + Super
- Immediate start - 6 months potential extension
- WFH Options

**Customer Service Officer**
- $34.36 per hour + Super
- Immediate start
- WFH Options

**The organisation**

A Victorian agency of the State Government that manages and protects Melbourne's major water resources on behalf of the community.

**About the role**

You will be answering enquiries from customers to adhere to agreed standards.

**Responsibilities**
- Resolve issues and enquiries from stakeholders of all levels
- Identify and proactively action matters in a timely manner

**Experience and skills**
- Highly proficient in using administrative tools including MS Suite
- Outstanding administration, communication and customer service skills
- Previous experience in Contact Centre is highly regarded

**Benefits**
- Join an organisation that values sustainability and the natural environment
- To work alongside people who aim to strengthen the wellbeing of the Victorian community
- Be part of a team that is co-creating the world's most desirable places to live

**Culture**

A supportive and inclusive workplace that values courage, care and integrity.

APPLY NOW by clicking the button if you have the above-listed experience and are interested in being considered for this opportunity.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your resume, and please let us know if you require any reasonable adjustments when dealing with us.

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