Reservation Agent

13 hours ago

Perth, Australia IHG Full time

**About us**
Travel is a journey. At Holiday Inn, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

**Your day to day**
We’re looking for a** **part time or full time Reservations Agent** **to connect with our guests in this critical first touch points of the guest experience. This role will:

- record and process all reservation inquiries in an effort to convert to sales to meet hotel targets.
- work closely with other Hotel departments and stakeholders such as IHG Voice, Sales & Marketing and Front Office to ensure a positive delivery of guest experience for both individual and group guests, and to deliver results that positively impact Hotel performance.

This role will be covering regular business hours, Monday to Friday

**What we need from you**

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA37996

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