Reservations Agent

1 week ago

Perth, Australia Marriott International, Inc Full time

**Additional Information**Full-Time
**Job Number**25108813
**Job Category**Reservations
**Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**Reservations Agent**

We are looking for a talented Reservations Agent to rise with us and empower the better you

**Our Company**

**Our Brand**

The more you travel, the more your well-being can get left behind. But there’s a place that doesn’t come with that compromise. Join the team at The Westin Perth, enhance your senses and find your balance with our signature wellness programs. With a focus on Eat, Sleep and Move Well, we have designed guest experiences that enhance wellness on the road. Discover a place where you’re given a choice, not just to get up, but to rise.

**Rise with Westin Perth**

The Westin Perth is a luxury retreat, perfect for business and leisure travelers alike. A rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic City Centre location.

**You will**
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.

**You are / have**
- Friendly, confident, vibrant and professional personality
- Previous hotel experience in similar position highly regarded
- Australian working rights
- Excellent Computer and Office 365 knowledge
- Knowing Opera System is an advantage

**Life. With the Works.**

Working with The Westin and Marriott International offers a wide range of benefits. With more leave, more benefits, more perks we are here to support you and your work-life balance. Benefits include:

- Enhanced parental leave and long service leave portability across all 30 Marriott Brands
- Paid Birthday Leave
- Food and accommodation perks such as discounted food, beverage and hotel stays
- Travel & stay benefits including eligibility to join our Bonvoy Loyalty Program
- Incentive, recognition and wellbeing programs
- Excellent opportunities for career growth and learning opportunities
- Access to EAP at all times

This role is a great opportunity for you to work in a friendly environment where you can grow and develop your sales and reservations knowledge. If this sounds like you, we encourage you to **APPLY NOW**
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Reservations Agent

    1 week ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 22202909 **Job Category** Reservations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Reservations Agent** - Increased HIGA Award Rates - Beautiful location on the Elizabeth Quay waterfront -...

  • Reservations Agent

    1 week ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 22184832 **Job Category** Reservations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Reservations Agent** - Increased HIGA Award Rates - Beautiful location on the Elizabeth Quay waterfront -...

  • Central Reservations Agent

    4 days ago

    Perth, Western Australia The Meat and Wine Co. Full time $45,600 - $136,800 per year

    Seagrass Boutique Hospitality Group are looking for experienced Central Reservations Agents to join our central reservations team in Perth. Working directly with the Central Reservations Manager, you will be responsible all reservations for our 3 Perth based restaurants. Being the first point of contact with our guests, our agents should want to make...

  • Central Reservations Agent

    3 days ago

    Perth, Western Australia Seagrass Boutique Hospitality Group Full time $104,000 - $130,878 per year

    Seagrass Boutique Hospitality Group are looking for experienced Central Reservations Agents to join our central reservations team in Perth.Working directly with the Central Reservations Manager, you will be responsible all reservations for our 3 Perth based restaurants. Being the first point of contact with our guests, our agents should want to make a...

  • Reservations Agent/ Host

    2 weeks ago

    Perth, Australia The Meat & Wine Co Full time

    **The Meat & Wine Co Perth** restaurant is seeking **Hosts/Reservations Agents** to join the team**. 30 - 35 hours available.** **Benefits include**: - Employee discounts and daily staff meals - Tips - A professional, dynamic work environment - Ongoing training and development for career progression - Opportunity for growth in a large, dedicated and...

  • Reservations Officer

    5 days ago

    Perth, Western Australia Perth Wildlife Encounters Full time $40,000 - $60,000 per year

    Do you love wildlife - swimming with wild dolphins, visiting Penguin Island or snorkelling with sea lions?  Do you enjoy the outdoors, like connecting with visitors from around the world and most of all want to work with a friendly and easy-going team? Then apply to join our management team working in the Hospitality and Tourism industry.This award-winning...

  • Reservations Officer

    2 days ago

    Perth, Australia SeaLink Western Australia Full time

    **Join an award-winning tourism and transport company** **Access to a range of employee benefits** **Training and development opportunities** **About the Role** SeaLink Rottnest Island/Captain Cook Cruises WA/Swan Valley Tours is looking for a bright and energetic individual with proven customer service and sales experience to join our Reservations...

  • Group Reservations Coordinator

    5 days ago

    Perth, Australia Crown Perth Full time

    **Group Reservations Coordinator** - Your mission: To create memorable experiences for guests by delivering exceptional standards and outstanding service. - Crown Perth is one of Western Australia’s largest tourist destinations, attracting more than nine million local, interstate, and international visitors per year. Comprised of three high quality hotels,...

  • Reservations Officer

    5 days ago

    Perth, Western Australia SeaLink Western Australia Full time $45,000 - $60,000 per year

    SeaLink Rottnest Island/Captain Cook Cruises WA/Swan Valley Toursis looking for bright and energetic individuals with proven customer service and sales experience to join our Reservations Team for our busy Spring and Summer SeasonHave a background in tourism & hospitality?Experienced in customer service?Looking for an exciting new work environment?About...

  • Reservations Agent

    2 days ago

    Perth, Australia Crowne Plaza Hotels & Resorts Full time

    First impressions count. Our Reservations team are the beginning of exceptional guest experiences, making our guests feel welcome from the first point of contact. They make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. **A little taste of your day-to-day**: - Providing...