Barista/all Rounder

2 weeks ago

Baulkham Hills, Australia Franky and Co Full time

Franky and Co, a bustling cafe located in Norwest, is seeking dedicated and enthusiastic individuals to join our team as Cafe Assistants. If you have a passion for providing exceptional customer service, love working in a fast-paced environment, and enjoy creating delightful experiences for customers, we want to hear from you

**Responsibilities**:

- Greet customers with a warm and friendly demeanor as they enter the cafe.
- Take customer orders accurately and efficiently, ensuring special requests and dietary preferences are noted.
- Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, adhering to quality standards.
- Assist in the preparation and presentation of delicious cakes and pastries.
- Maintain a clean and organized work environment, including cleaning tables, countertops, and equipment.
- Handle cash transactions accurately and responsibly, including processing payments and providing change.
- Respond to customer inquiries and concerns promptly and professionally, striving to resolve issues to their satisfaction.
- Collaborate with team members to ensure smooth operation during peak hours and busy periods.
- Follow health and safety guidelines to maintain a safe and hygienic environment for customers and staff.
- Assist in restocking inventory and supplies as needed.

Qualifications:

- Prior experience in a customer service or food service role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong attention to detail and organizational abilities.
- Flexibility to work mornings, evenings, weekends, and holidays as needed.
- A positive attitude and willingness to learn.

Join our dynamic team at Franky and Co and be part of creating memorable experiences for our customers To apply, please submit your resume and a brief cover letter highlighting why you would be a great fit for this position. We look forward to hearing from you

**Job Types**: Full-time, Part-time, Casual

Pay: From $20.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift

Supplementary Pay:

- Tips

**Experience**:

- Barista: 2 years (required)
- Customer service: 2 years (required)
- Food handling: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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