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Compliance and Enforcement Officer

2 weeks ago

Brisbane, Australia Residential Tenancies Authority Full time

The role of a Compliance and Enforcement Officer is to investigate alleged offences and undertake proactive compliance monitoring and audits in line with the RTA's Compliance and Enforcement Action Plan and Policy. Investigations are to be conducted with procedural fairness and impartiality to provide appropriate fact-based outcomes. This position will also involve managing a high-volume caseload.
**What we offer is**:

- The flexibility to work from home up to 60% of the time.
- Beautifully designed offices at Midtown Centre on Mary St, Brisbane CBD.
- A rewarding role with extensive learning and professional development opportunities.
- A highly supportive culture that values diversity and inclusion while contributing to team success.
- An employee health and wellbeing program and reward and recognition program.

**To be successful you will need**:

- The ability to assess and analyse evidence and employ various investigative strategies to thoroughly examine alleged offences and enforce outcomes
- Demonstrated ability to manage and prioritise multiple tasks
- Experience in compliance and enforcement or regulatory and legislative environments
- Excellent written and verbal communication and ability to communicate with a variety of internal and external customers and stakeholders
- A positive attitude and passion for delivering quality customer service and outcomes to promote compliance
- Strong attention to detail and accuracy.
- Cover Letter - Maximum of 2 pages outlining how and why your skills and experience are suited to this position, specifically relating to the functions outlined within the Your Key responsibilities section of the position description and the vision, results and accountability indicators for the leadership competencies outlined in the Leadership Competencies for Queensland Framework
- Resume
- 2 referees.

For further information on what your cover letter should contain, please refer to the Additional information for applicants document attached.This work is licensed under a Creative Commons Attribution 3.0 Australia License.